Employee Relations Specialist

About the role

The Employee Relations Specialist at GHP is a key member of the Human Resources team responsible for managing and resolving employee relations matters.

Responsibilities

• Be the initial point of contact on employee relations matters within the talent management scope of HR, including intake and assessment.
• Act as employee advocate in employee/supervisor disputes by providing a safe and open dialogue space for associates to resolve their grievances.
• Exercise discretion in providing strategic solutions and recommendations to managers on employee issues and development.
• Consult with Vice President of HR and General Counsel on employee legal matters or issues to ensure prompt resolution.
• Perform investigations and resolve employee relations issues in a timely manner by applying fair, consistent, and established guidelines, preserve confidentiality as practicable, and recommend solutions.
• Prepare and maintain detailed investigative notes, evidence, and conclusion memos; conduct conclusion meetings.
• Maintain all investigative documents in the relevant files.
• Update the internal employee relations tracker on a weekly basis.
• Work with General Counsel on employee-related subpoenas as they relate to employee-relations matters.
• Prepare and present comprehensive oral and written updates regarding investigation findings and progress updates; provide updates to key individuals on investigation progress as necessary.
• Responsible for compliance training, including coordination and tracking for harassment awareness and workplace violence prevention.
• Train, coach, and develop team and leaders on employee relations matters.
• Establish a learning culture and maintain a strong connection with all levels of staff.
• Absorb and assess talent training and development opportunities and spearhead the program; lead the Management Enrichment Series, including topics, contents, presentation, and tracking.
• Prepare and conduct trainings, including creating engaging, accurate, and effective presentations.
• Lead the new hire onboarding experience by preparing necessary documents, new hire packets, and presenting essential information to ensure a smooth new employee experience; coordinate with team on manager onboarding.
• Aid in coordinating special projects, as needed.

Qualifications

• Minimum 3 years of hands-on experience required conducting employee-related investigations with working knowledge of the process.
• Functioning knowledge and understanding of local, state, and federal laws governing employment issues and applying them to employee relations matters.
• Excellent written and verbal communication skills with attention to detail, including reasoning and problem-solving abilities.
• Ability and willingness to work well in teams and collaborative environments.
• Proficiency with MS Office or related office productivity suite is required.
• Familiarity with HRIS systems.
• Ability to multi-task, prioritize, and work efficiently and independently.
• Demonstrate the ability to follow-up and follow through in a timely manner.
• Bilingual English/Spanish highly preferred.
• Ability to travel locally to various property sites as needed.
• Must possess and demonstrate a positive, can-do attitude and be a team player.