Employee Relations Specialist

Location: Houston, TX (hybrid after 1 month training) • Employment Type: CTH • Hours: Regular

Pay

$35.00‑$37.00 DOE

Benefits

This position is eligible for medical, dental, vision, and 401(k).

About the role

Reporting to the Employee Relations Manager, this role is the front‑line resource for managers and employees navigating workplace issues — providing neutral, consistent guidance on policy, discipline, and employee relations best practices to help build a fair and accountable workplace culture.

Responsibilities

• Advise front‑line leaders and employees on ER issues: counseling, progressive discipline, terminations, and consistent policy application.
• Guide employees and managers through their rights and responsibilities under company policy and state/federal law.
• Support accommodation requests, work restrictions, leaves of absence, fitness‑for‑duty cases, and crisis situations.
• Review employee terminations for legal and policy compliance.
• Research and resolve routine ER questions, partnering with the Sr. ER Consultant on more complex issues.
• Develop and deliver training on ER topics; document cases in the ER case management system.
• Serve as an ER resource to other HR Centers of Excellence.

Requirements

• Associate's degree.
• At least 3 years of relevant experience.
• Experience with Kronos (time & attendance), disciplinary reviews, and workers' comp/workplace accommodations strongly preferred.
• Strong relationship‑building skills, including in virtual settings.
• Excellent judgment and independent problem‑solving under time pressure.
• Clear, professional communication (written and verbal) with a customer‑service mindset.
• Working knowledge of HR disciplines: compensation, talent management, performance management, and employment law.
• Proficiency in Microsoft Office and HRIS platforms.
• Comfortable managing multiple priorities and shifting demands simultaneously.