Employee Relations, Professional

About the role

At Freddie Mac, our mission of “Making Home Possible” drives everything we do. Since 1970 we have helped more than 90 million families. The Employee Relations Advisor Team handles a broad range of employment‑law and employee‑relations matters, ensuring fairness, consistency, legal compliance and risk mitigation.

The position is a fast‑paced, influential role that provides coaching and counseling to employees at all levels.

Responsibilities

• Lead end‑to‑end management of complex employee‑relations cases, conducting in‑depth analyses to ensure fair, consistent, and compliant outcomes.
• Exercise sound judgment and decision‑making authority, leveraging policy and past practice to assess risk, determine appropriate resolutions, and advise on sensitive or high‑impact employee matters with limited oversight.
• Serve as a trusted advisor to HR Business Partners, managers, and business leaders on performance management, workplace conduct, and policy application.
• Develop clear, comprehensive case documentation and summaries, maintaining accuracy, defensibility, confidentiality, and audit standards.
• Analyze case trends and emerging risks to inform proactive strategies, strengthen manager capability, and enhance employee‑relations programs.
• Track case volume, outcomes, and themes; prepare reports and recommendations for HR and leadership.
• Support operational functions such as case‑tracking systems, documentation repositories, ER intake processes, and workflow coordination.
• Support audit readiness and records management.

Qualifications

• 2–4 years of experience in employee relations or HR advisory roles.
• Strong working knowledge of employee‑relations practices, employment law, and workplace investigation methodologies.
• Demonstrated ability to independently manage complex, sensitive cases and exercise sound judgment in assessing risk.
• Strong consulting, influencing, and interpersonal skills; ability to build credibility with leaders and cross‑functional stakeholders.
• Excellent analytical, organizational, and communication skills; ability to synthesize information, manage competing priorities, and produce high‑quality documentation.

Keys to Success

• Ability to work well under pressure and manage multiple matters in a timely manner.
• Ability to influence all levels of management with limited authority.
• Collaborative and collegial approach to working with others.
• Skill in navigating complex, nuanced cases using subject‑matter expertise and sound judgment.
• Proactive identification of employee‑relations issues and risks.
• High emotional intelligence and strong networking/relationship‑building skills.
• Creative problem‑solving.

Pay

This full‑time, non‑exempt position has an annualized market‑based salary range of $81,000 – $121,000 and is eligible to participate in the annual incentive program. Final salary will depend on responsibilities, experience, skill set, internal pay equity, and other relevant qualifications.