Employee Relations Partner

Position Summary

The Employee Relations Partner plays a critical role in fostering a positive and compliant workplace culture within the bank. This role serves as a trusted advisor to leaders and employees, ensuring fair and consistent treatment across the organization while mitigating risk and supporting the bank’s mission of integrity, customer service, and operational excellence.

Key Responsibilities

• Provide expert guidance to managers and employees on employee relations issues, including performance management, disciplinary actions, and conflict resolution.
• Conduct thorough, confidential investigations into employee complaints, including harassment, discrimination, and ethical concerns, ensuring compliance with internal policies and banking regulations.
• Partner with Legal, Compliance, and HR leadership to ensure consistent and legally sound handling of employee relations matters.
• Monitor and analyze employee relations trends, identifying risk areas and recommending proactive solutions to improve workplace culture and reduce liability.
• Support the development and delivery of training programs on workplace conduct, ethics, respectful communication, and regulatory compliance.
• Collaborate with HR Business Partners and senior leaders to support organizational changes, restructures, and workforce planning initiatives.
• Maintain detailed documentation of employee relations cases, ensuring accuracy, confidentiality, and compliance with recordkeeping standards.
• Aid in the review and enhancement of employee relations policies and procedures to align with banking industry standards and employment law.
• Serve as a resource for interpreting federal and state employment laws, banking regulations, and internal policies.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 5+ years of progressive HR experience with a strong focus on employee relations, preferably in the banking or financial services industry
• In-depth knowledge of employment law, regulatory compliance, and HR best practices
• Exceptional communication, interpersonal, and conflict resolution skills
• Prioritizing discretion and professionalism in managing sensitive and complex situations
• Experience conducting investigations and preparing detailed reports
• Proficiency in HRIS systems and Microsoft Office Suite

Preferred Attributes

• Master’s degree or HR certification (e.g., SHRM-CP, PHR)
• Experience working in a regulated industry such as banking or financial services
• Strong analytical skills and ability to interpret data to inform decisions
• Commitment to ethical practices, diversity, equity, and inclusion
• Ability to build trust and influence across all levels of the organization

About the Role

This position requires a candidate who can navigate complex HR scenarios with confidence and integrity, contributing to a culture where every employee feels valued and supported.

Benefits

NW Bancshares offers a competitive benefits package that includes health insurance, retirement plans, paid time off, and more. Our commitment to our employees extends beyond just compensation; we strive to provide a supportive and inclusive work environment.

Pay

The salary range for this position is $60,000 - $80,000 annually, commensurate with experience and qualifications.

Schedule

The Employee Relations Partner will work a standard Monday through Friday schedule, typically 9 AM to 5 PM, with occasional evening or weekend work required for investigations or special projects.

Skills

Strong interpersonal and communication skills, attention to detail, and the ability to handle sensitive information with discretion are essential. Proficiency in Microsoft Office Suite and HRIS systems is also required.

Benefits

NW Bancshares offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more. Our commitment to our employees extends beyond just compensation; we strive to provide a supportive and inclusive work environment.

Commute

Employees may commute from various locations within the region, depending on their assigned office location.

Equal Opportunity Employer

NW Bancshares is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.