Employee Relations Partner

About the Role

The Employee Relations Partner provides specialized expertise in managing complex employee relations matters, ensuring fair, consistent, and legally compliant outcomes. This role partners closely with Strategic HRBPs, leadership, Labor Relations Partners, Legal, and Compliance to mitigate risk and support a positive workplace environment. It also drives enterprise insights through trend analysis, identifying systemic risks and informing proactive strategies to strengthen culture, reduce liability, and improve employee experience.

Responsibilities

• Lead complex workplace investigations end-to-end, including intake, investigation planning, witness interviews, evidence review, credibility assessments, and final determination with defensible documentation in accordance with Jefferson policy, tools, and process.
• Ensure employee respect and care during the investigation process for both the accuser and the accused.
• Serve as the enterprise subject matter expert on investigations and employee relations practices, ensuring consistency and standardization across business units and geographies.
• Provide strategic guidance and execution of progressive discipline, corrective action, and performance management, ensuring alignment with Just Culture principles and organizational standards.
• Manage EEOC charges, state agency complaints, and litigation support, including position statements, documentation, and coordination with legal counsel.
• Conduct adverse impact analyses for reductions in force (RIFs), restructures, and other employment actions to ensure equitable outcomes and minimize legal exposure.
• Lead threat assessment processes and workplace violence response, partnering with security, Legal, and leadership to mitigate risk and ensure safe outcomes.
• Interpret and apply HR policies, employment laws, and regulatory requirements, providing consistent, risk-informed recommendations to leadership and HRBPs.
• Proactively identify and escalate systemic employee relations risks, leveraging data, trends, and case analysis to recommend enterprise-wide interventions in partnership with HRBPs and leadership.
• Develop and deliver training and guidance for leaders on investigations, documentation, discipline, and compliance standards.
• Maintain comprehensive and audit-ready case documentation, reporting, and tracking, ensuring accuracy, confidentiality, and regulatory compliance.
• Provide support as part of HR team assignments in relation to specific projects and initiatives to support the organization.
• Interact with co-workers, visitors, and other staff consistent with the values of Jefferson.

Qualifications

• Bachelor’s Degree in Human Resources or related field
• 5 years of relative HR experience
• Investigation Methodology & Credibility Assessment
• Employment Law & Compliance Expertise
• Business Writing & Documentation Excellence
• Objectivity & Sound Judgment Under Pressure
• Risk Assessment & Legal Exposure Analysis
• Root cause analysis skills

Physical Demands

Lift and carry 25 lbs., frequent sitting/standing, frequent keyboard use. Patient care providers may be required to perform activities specific to their role, including kneeling, bending, squatting, and performing CPR.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.