Employee Relations Manager

About the opportunity

Toll Brothers, America's leading luxury home builder, is seeking an Employee Relations Manager to join our Human Resources team in Fort Washington, Pennsylvania.

Primary responsibilities

• Builds partnerships with all levels of employees from individuals to teams, from entry-level to executive leadership
• Coaches and advises staff on solving problems and implementing resolutions for performance management challenges; provides guidance on corrective actions, corporate policy interpretation, and other workplace human resources challenges
• Provides guidance, coaching and support to managers on employee relations matters, conflict resolution and offboarding
• Presents and trains on HR-related content and curriculum - either through corporate instruction-led trainings, small group facilitated dialogues, or through one-on-one mentoring sessions
• Advises on employment actions to ensure legal compliance with applicable regulations, and provides guidance on policies, procedures, and compliance
• Conducts investigations and maintains thorough documentation of workplace complaints and allegations such as discrimination, harassment, retaliation, hostile work environment, and policy violations; provides recommendations for appropriate resolution based on findings
• Assists in the development of new HR initiatives and projects as needed

Qualifications

• Ability to independently handle employee relations issues and concerns
• High level of interpersonal skills to handle sensitive and confidential situations and documentation
• Strong knowledge of employment law and best practices
• Strong problem-solving, critical thinking and decision-making skills
• Strong conflict resolution and mediation skills to address and resolve employee grievances and conflicts
• Ability to influence others and build trust at all levels of the organization
• Organization and time management skills to handle multiple cases and prioritize work effectively
• Ability to work independently and collaboratively in a team environment
• Strong attention to detail in composing and proofing materials, establishing priorities, and meeting deadlines
• Excellent verbal and written communication skills
• Ability to maintain a high level of confidentiality
• Demonstrated Human Resources expertise, relationship management and ethical practice

Essential qualifications

• Bachelor's degree in Human Resources or related field or equivalent combination of education, training, and experience
• 8+ years working professionally in Human Resources or a related role
• Demonstrated ability to handle high level, serious, and complex employee relations matters
• Extensive knowledge of Microsoft Office Suite and ability to efficiently utilize HRIS & HR related applications
• Work in office 3-days per week. Additional in office days may vary per Division/Department

Preferred qualifications

• Experience with Workday and Case IQ Case Management

Benefits

We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more.