Employee Relations Investigator

We need to output HTML fragment with sections: h3 for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use only sections with real content. No job title heading. No Job ID etc. Remove boilerplate. Include only substantive info. We need to parse the posting. Job title: Employee Relations Investigator (but we don't output heading for it). We have sections: About the role? There's a job description paragraph: "The Employee Relations Investigator conducts thorough, unbiased investigations..." That could be About the role. Responsibilities: list of bullet points under "Responsibilities". We'll output

Responsibilities

then

• each. Requirements: maybe "Essential Skills" could be Requirements or Skills. The posting has "Essential Skills" list and "Additional Skills & Qualifications". We can combine into Requirements and Skills? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which headings to use based on content. We have content for: About the role (intro paragraph). Responsibilities (list). Essential Skills (list). Additional Skills & Qualifications (list). Work Environment (description). Job Type & Location (contract, location). Pay And Benefits (pay range and benefits list). Workplace Type (hybrid). Application Deadline (date). About Aston Carter (company description). We need to include only sections with real specific content; we should not include sections like Schedule if not specified. No schedule given. So we omit Schedule. We need to include Pay and Benefits sections separately? The instruction: Prefer a few substantive sections over many thin ones. But we have both Pay and Benefits content. Could combine into one section? But headings list includes Pay and Benefits separate. We could make a Benefits section and Pay section. However we could also combine into one "Pay and Benefits" but that's not in the allowed headings list. The instruction says use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not strict requirement to only use those; but likely they expect those headings. We'll create separate Pay and Benefits sections. We need to preserve all substantive info; do not invent or summarize away detail. So we need to include the pay range: $47.00 - $55.00/hr. Also mention that individual compensation depends on factors. Benefits list: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave). Also note eligibility requirements apply etc. We'll keep that. Work Environment description: based in Austin, TX (preferred) with flexibility to work from Fremont, CA; Reno, NV; Draper, UT; or Buffalo, NY. Professional office environment, frequent collaboration, managing multiple cases, fast-paced. Job Type & Location: Contract position based out of Austin, TX. Workplace Type: hybrid position in Austin,TX. Application Deadline: anticipated to close on Sep 18, 2026. About Aston Carter: description. We also have "Essential Skills" and "Additional Skills & Qualifications". Could map to Requirements and Skills. Let's treat "Essential Skills" as Requirements (or Skills). And "Additional Skills & Qualifications" as Skills. Or we could combine both into Skills. But we need to avoid thin sections. Perhaps we make one "Requirements" heading that includes both essential and additional skills? But they are distinct. However we could put all skill-related content under "Skills". The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements and Skills separate. We'll put Essential Skills under Requirements, and Additional Skills & Qualifications under Skills. Now we need to output HTML fragment only, no /, no markdown fences. Let's craft:

  About the role

  The Employee Relations Investigator conducts thorough, unbiased investigations into employee relations concerns and supports a positive, engaged workforce. This role combines hands-on case work with strategic partnership, requiring close collaboration with leaders and cross-functional teams to provide expert guidance on complex employee relations issues and ensure fair, consistent outcomes.

  Responsibilities

  • Independently conduct full-cycle, unbiased investigations into employee relations concerns from intake through closure.
  • Plan and execute in-person, web-based, and phone-based witness interviews, ensuring a neutral and professional approach.
  • Analyze information collected from witnesses and evidence to reach timely, well-reasoned conclusions.
  • Assess witness credibility using established investigative best practices and document credibility assessments clearly.
  • Prepare clear, concise, and comprehensive investigation reports summarizing findings, analysis, and conclusions.
  • Maintain accurate case management and tracking tools, ensuring all investigative steps and outcomes are properly documented.
  • Handle all matters with strict confidentiality and sensitivity, and conduct investigations in an impartial manner.
  • Identify key issues, relevant evidence, and appropriate investigative actions for each case.
  • Partner with other internal teams as needed to ensure appropriate follow-up and resolution of employee concerns.
  • Maintain consistent communication with leaders, partners, and employees to help navigate new or critical situations requiring employee relations expertise.
  • Provide guidance and support to stakeholders on complex, difficult, or emotionally charged issues while remaining objective.
  • Participate in projects and initiatives led by the Employee Relations team to enhance processes, tools, and best practices.

  Requirements

  • At least 2+ years of employee relations or investigations experience, with 5+ years preferred.
  • Proven full-cycle investigation experience, including intake, planning, interviewing, analysis, and reporting.
  • Knowledge of harassment, discrimination, and retaliation cases and how to investigate them effectively.
  • Strong credibility assessment skills for evaluating witness statements and evidence.
  • Excellent written communication skills, including the ability to draft clear, concise investigation reports.
  • Ability to manage multiple cases efficiently in a fast-paced, time-sensitive environment.
  • Knowledge of federal, state, and local employment laws and statutes that govern employment policies and practices.
  • Thorough understanding and application of workplace investigation best practices and standards.
  • Demonstrated ability to conduct neutral fact-finding interviews and maintain confidentiality throughout the process.
  • Ability to build strong working relationships across all levels of the organization.
  • Excellent planning, organization, and time management skills with strong attention to detail.
  • Ability to objectively communicate with employees and management on complex, difficult, and emotional issues.
  • Outstanding verbal communication skills, including the ability to foster effective communication during investigations.
  • Strong business acumen, demonstrated through familiarity with internal and external HR principles, concepts, practices, and standards.

  Skills

  • Experience partnering with cross-functional teams to resolve employee relations concerns.
  • Comfort working with case management and tracking tools for investigations.
  • Demonstrated ability to adapt quickly and provide guidance in new or critical situations requiring employee relations expertise.
  • Experience participating in or supporting employee relations projects and process improvements.

  Work Environment

  This role is based in Austin, TX (preferred) with flexibility to work from Fremont, CA; Reno, NV; Draper, UT; or Buffalo, NY. The position operates in a professional office environment and involves frequent collaboration with leaders, partners, and employees across multiple locations. Work typically involves managing multiple cases simultaneously and balancing time-sensitive priorities in a fast-paced setting.

  Job Type & Location

  This is a Contract position based out of Austin, TX.

  Pay

  The pay range for this position is $47.00 - $55.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

  Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

  Workplace Type

  This is a hybrid position in Austin,TX.

  Application Deadline

  This position is anticipated to close on Sep 18, 2026.

  About Aston Carter

  Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  We should remove EEO boilerplate etc. The last paragraph includes EEO statement; we might need to remove that as boilerplate. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should strip the EEO sentence. Also remove accommodation request, San Francisco Fair Chance Ordinance, Massachusetts Lie Detector, Use of Artificial Intelligence (AI) etc. So we need to trim the About Aston Carter paragraph to exclude those. Keep only the descriptive part about the company. Let's keep up to "serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service." Then stop before EEO. Thus About Aston Carter paragraph: "Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service." Now ensure no other boilerplate