Employee Relations Consultant - Accommodations

The City of Raleigh Human Resources department is seeking an experienced Employee Relations Consultant - Accommodations. This position will manage leave of absence issues, address accommodation requests and act as liaison among employees, stakeholders, and HR Business Partners. The position requires the ability to quickly issue-spot sophisticated ER matters as related to accommodation requests and create solutions aligned with the City values. Candidate will also assist with investigations and be a resource for City departments. Candidates must possess Employee Relations experience and experience with Americans with Disability Act, excellent communication and relationship-building skills, and experience working successfully with stakeholders to build effective and efficient partnerships. About Us:The City of Raleigh, Human Resources Department, is seeking an Employee Relations Consultant to join our team. As a member of the HR team, the Employee Relation Consultant with oversee workplace accommodations and ADA compliance for employees, as well as assist with workplace investigations. About You:You are an experienced HR professional with strong Employee Relations and ADA expertise. You bring sound judgment, discretion, and a solutions-oriented approach to complex workplace matters. You communicate effectively, build trusted partnerships, and translate policies and regulations into practical guidance. You are organized, collaborative, and committed to creating fair, effective, and compliant solutions. Duties and Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Ensures compliance with the Americans with Disability Act (ADA) and other disability-related laws and regulationsDevelops and implements procedures, and training programs to remove barriersResponds to and resolve complaints related to disability discriminationAdvises and provides guidance to employees, supervisors, managers, etc. on disability -related mattersHandles the interactive process for accommodation requestsStays up to date on ADA and compliance related legal developments and best practicesAssists with conducting employment investigations and other employee relations processesPartners internally with City Attorney’s Office, Internal Audit, and other internal partners as appropriate to achieve the above responsibilitiesMaintains compliance with federal, state, and local employment laws and regulations, and recommends best practices, reviews policies and practices to maintain complianceReceives and reviews requests and inquiriesAdvises and provides information to management, staff and other stakeholders regarding human resource policies, procedures, and practicesConducts interviews and surveys to gather informationInterprets and explains policies and provides program and procedure recommendations to address needs and resolve issuesMonitors and maintains system data, files, records, and reportingMonitors and implements information tracking systemsPerforms other duties as required Typical Qualifications Required Education and ExperienceBachelor's Degree in Human Resources, Organizational Development, Business, Public Administration, or related field; 1 to 3 years' experience in benefits, compensation, human resource management, or a related field; OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted Preferred Licenses and CertificationsSHRM-SCP, PHR/SPHR, or IPMA-SCP certifications