Employee Health and Benefits Sr. Client Manager

About the role

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Responsibilities

• Present in depth financial renewal analysis (e.g., renewal underwriting workup, plan value analysis, contribution strategy analysis, self-funded analysis, aggregate reports, etc.)
• Participate in sales presentations & astutely represent/discuss the Client Manager role
• Participate in industry events (could be carrier functions, BAN events, or other related organizations)
• Continue to develop as a professional within the industry
• Prepare/present quarterly reports (End of year wrap up, quarterly stewardships, monthly reports)
• Prepare/present strategic assessments for prospective and existing clients
• Prepare/send RFP's
• Renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies)
• Command of available technology platforms for enrollment and plan communication
• Lead new or renewal product/vendor implementations
• Lead open enrollment meetings
• Develop communication materials in conjunction with Creative department
• Aid with ACA reporting activities (e.g., vendor solicitation & implementation, calculating fees for PCORI/TRF, etc.)
• Aid with benefits admin vendor selection/implementation

Requirements

• Bachelor's degree in a relevant field of work or an equivalent combination of education and work-related experience
• 5-7 years of work-related experience with demonstrated proficiency in multiple disciplines/processes related to the position
• Previous experience working with small groups preferred
• Excellent presentation, written, communication, and customer service skills
• Proficient with Microsoft Word, Excel, Power Point, and Outlook
• Ability to learn Agency Management and Imaging Systems
• Outstanding customer service skills

Qualifications

• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

Skills

• Strong analytical and problem-solving skills
• Effective communication and interpersonal skills
• Ability to manage multiple tasks and priorities
• Experience with healthcare and benefits administration

Benefits

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Stock purchase opportunities

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position requiring 5 days of weekly commuting to the office in Columbus, GA or West Point, GA.

Benefits

• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Stock purchase opportunities

Company Culture

We are an award-winning, inclusive, Top Workplace culture. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.

Equal Opportunity Employer

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We are an equal opportunity employer and welcome applications from all qualified individuals.