Employee Health and Benefits Sr. Client Manager

About the role

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

Responsibilities

• Present in depth financial renewal analysis (e.g., renewal underwriting workup, plan value analysis, contribution strategy analysis, self-funded analysis, aggregate reports, etc.)
• Participate in sales presentations & astutely represent/discuss the Client Manager role
• Participate in industry events (could be carrier functions, BAN events, or other related organizations)
• Continue to develop as a professional within the industry
• Prepare/present quarterly reports (End of year wrap up, quarterly stewardships, monthly reports)
• Prepare/present strategic assessments for prospective and existing clients
• Prepare/send RFP's
• Renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies)
• Command of available technology platforms for enrollment and plan communication
• Lead new or renewal product/vendor implementations
• Lead open enrollment meetings
• Develop communication materials in conjunction with Creative department
• Aid with ACA reporting activities (e.g., vendor solicitation & implementation, calculating fees for PCORI/TRF, etc.)
• Aid with benefits admin vendor selection/implementation

Requirements

• Bachelor's degree in a relevant field of work or an equivalent combination of education and work-related experience
• 5-7 years of work-related experience with demonstrated proficiency in multiple disciplines/processes related to the position
• Previous experience working with small groups preferred

Qualifications

• Excellent presentation, written, communication, and customer service skills
• Proficient with Microsoft Word, Excel, Power Point, and Outlook
• Ability to learn Agency Management and Imaging Systems
• Outstanding customer service skills

Skills

• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

Benefits

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Stock purchase opportunities

Pay

N/A

Schedule

N/A