Employee Engagement Program Manager

Pay

Pay Range: $36.46 - $51.29

About the role

The Employee Engagement Program Manager is responsible for managing and enhancing the employee experience across SEARHC, ensuring employees feel valued, motivated, and connected to the organization’s mission and values. Housed within the Communications & Marketing Department, the role works cross‑functionally with internal stakeholders to develop and execute strategies that promote engagement, belonging, and productivity. The manager oversees all internal communications channels, such as the intranet and digital platforms, ensuring consistent, clear, and meaningful communication across the Consortium.

Responsibilities

• Design and implement comprehensive engagement plans, including recognition programs, team‑building activities, wellness initiatives, and professional development opportunities, aligning them with SEARHC’s mission, values, and strategic goals.
• Own and actively manage all internal communication channels (intranet, digital platforms, email campaigns) and deliver consistent messaging to ensure clarity, transparency, and alignment with organizational goals.
• Collaborate with leadership to organize and facilitate town halls, team meetings, and other employee communication forums.
• Conduct engagement surveys, focus groups, and exit interviews; use survey platforms to measure initiative effectiveness and report actionable insights to leadership.
• Partner with HR, department leaders, and other stakeholders to design and implement engagement programs that address employee needs and ensure cross‑departmental alignment.
• Create and manage employee recognition programs that celebrate achievements and encourage a culture of appreciation.
• Champion diversity, equity, and inclusion through initiatives and training, promoting a workplace where employees feel respected, valued, and empowered.
• Monitor key metrics related to employee engagement and satisfaction; present data‑driven insights to leadership to refine strategies.
• Research and integrate emerging best practices and technologies in employee engagement and internal communications.
• Work closely with senior directors of Brand Identity & Tribal Relations and Communications & Marketing to align content strategies with organizational objectives and provide content support for organization‑wide initiatives, campaigns, and special projects.

Requirements

• Education: Bachelor’s degree in Communications, Business Administration, Marketing, Sociology, or a related field. Progressively responsible professional experience may substitute for education on a year‑for‑year basis.
• Experience: At least three years of professional experience in communications, marketing, or a related field with a focus on employee engagement, program management, or internal communications. Experience managing internal communication platforms is highly preferred.
• Knowledge, Skills & Attributes:
  • Exceptional verbal and written communication skills.
  • Strong interpersonal skills for building rapport and fostering collaboration.
  • Proven project management ability to plan, execute, and monitor complex initiatives.
  • Data analysis expertise to interpret survey results and identify trends.
  • Change management experience for facilitating organizational change.
  • Technical proficiency with internal communication tools (intranet, email systems, digital platforms).
  • Cultural competence and commitment to an inclusive, respectful workplace.

Benefits

• Retirement plans
• Paid time off
• Paid parental leave
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long‑term and short‑term disability coverage
• Additional generous benefits supporting professional advancement

Work Environment

The position is full‑time, primarily office‑based, with frequent travel to SEARHC facilities and Southeast Alaska communities. Flexibility in working hours is required to meet project deadlines or accommodate organizational needs.