Employee Communications & Engagement Manager [AQ-16396]

About the role

Aquent is partnering with a leading global organization that empowers individuals and businesses worldwide through innovative technology and services. This company is at the forefront of digital transformation, constantly pushing boundaries to create impactful experiences and solutions for a vast global audience. We are seeking a highly skilled and proactive professional to play a pivotal role in shaping internal narratives and driving employee engagement for a critical marketing function. You will be the architect of compelling internal stories, translating complex business strategies and leadership direction into clear, actionable communications that resonate, inspire, and unite. Your work will directly enhance employee understanding, alignment, and engagement, ensuring every team member sees how their contributions drive collective success.

Responsibilities

• Developing and executing comprehensive employee communications plans that support organizational priorities within the marketing function.
• Translating complex organizational priorities and leadership direction into clear, compelling, and engaging employee communications.
• Drafting a wide range of internal content, including employee announcements, emails, executive messages, manager communications, event communications, recaps, and supporting materials.
• Creating essential communication assets such as key messages, FAQs, communication toolkits, and shareable content.
• Coordinating communications across various channels and diverse audiences, recommending optimal approaches, timing, and sequencing.
• Providing critical communications support for major organizational moments, including strategic announcements, reorganizations, strategy rollouts, and key initiatives.
• Partnering with communications leadership to support executive and organizational communications, drafting talking points, presentations, social content, and employee-facing messages.
• Assisting with the development of leadership content across platforms like LinkedIn and Viva Engage, translating executive thinking into approachable employee communications.
• Developing materials for large-scale internal events such as All Hands meetings, AMAs, manager meetings, partner meetings, and executive engagements.
• Crafting strong first drafts that require strategic refinement rather than extensive rewrites, maintaining editorial consistency across all channels.
• Adapting content for varied audiences, ensuring it is clear, concise, actionable, and aligned with strategic priorities.
• Applying expert editorial judgment to determine essential employee information, its significance, and required actions.
• Utilizing AI tools to accelerate content development and enhance quality.
• Managing and evolving internal communications communities, developing agendas, content, resources, and follow-through activities.
• Coordinating stakeholder participation and engagement for internal initiatives.
• Leading communications and production support for key internal and marketing events, including building communication plans, managing invitations, registrations, speaker communications, and recaps.
• Coordinating vendors, budgets, timelines, and logistics for events, ensuring a cohesive program experience.
• Serving as a trusted communications partner to stakeholders across the marketing function, consulting on messaging, audience strategy, and communication approaches.
• Building integrated plans across communications, events, communities, and engagement activities, anticipating stakeholder needs and downstream implications.
• Driving cross-functional coordination and follow-through, bringing proactive recommendations and solutions to the table.

Requirements

• 5-7+ years of experience in employee communications, corporate communications, executive communications, community management, or related fields.
• Exceptional writing, editing, and storytelling skills, with a keen eye for detail.
• Demonstrated ability to translate complex business priorities into clear, compelling communications.
• Extensive experience developing and executing communications plans from strategy through delivery.
• Strong editorial judgment and meticulous attention to detail.
• Experience supporting senior leaders and developing executive content.
• Proven ability to translate leadership direction into impactful employee-facing messaging.
• Experience drafting presentations, talking points, executive emails, and social content.
• Experience managing communications programs, communities, campaigns, or engagement initiatives.
• Strong stakeholder management and relationship-building skills.
• Ability to coordinate multiple projects simultaneously in a fast-paced environment.
• Experience managing events, communications programs, or large organizational moments.
• Ability to balance communications strategy with execution excellence.
• Experience managing vendors, budgets, timelines, and logistics for events.
• Proficiency with Microsoft 365 tools, SharePoint, Viva Engage, and other collaboration platforms.
• Comfort and experience using AI-assisted tools and workflows to enhance productivity and quality.
• Ability to work independently with sensitive and confidential information.

Qualifications

• Experience in AI and automation, particularly in how these technologies can enhance communication strategies.
• Advanced executive communications experience, showcasing the ability to craft sophisticated and impactful messages for senior leadership.