Employee Benefits Specialist

Description

Under the direction of the Director of Human Resources or other assigned administrator, perform a variety of technical duties in support of District employee benefits programs including enrollment, data collection, record-keeping, accounting, claims processing and fund disbursement activities; serve as a technical resource to District personnel concerning employee benefits information, insurance plans, options, guidelines and procedures.

Examples of Duties

• Perform a variety of technical duties in support of District employee benefits programs including enrollment, data collection, record-keeping, accounting and fund disbursement activities; provide eligible employees, domestic partners, retirees and surviving spouses with District benefits.
• Serve as a technical resource to District personnel concerning employee benefits information, insurance plans, enrollment options, eligibility, coverage and claims; respond to inquiries and provide technical information concerning related policies, procedures, guidelines, rules and regulations; conduct orientations for new employees.
• Perform various enrollment activities; assist employees with completing enrollment forms; process enrollment forms according to established procedures; establish and maintain permanent employee benefits records; update records with retirement, leave and various other information as appropriate.
• Perform various accounting duties related to assigned programs; calculate, monitor and assure accuracy and proper distribution of various fees and disbursements including insurance payments and retiree entitlements; perform accounts receivable duties including processing of incoming payments.
• Troubleshoot and resolve employee issues and concerns regarding benefits; research information as necessary; prepare and distribute correspondence to employees, retirees and plan participants concerning employee benefit plans, policies, procedures and related information; provide employees with related informational materials; refer staff to outside resources as appropriate.
• Input employee, benefits and a variety of other data into an assigned computer system; maintain automated employee records and files; generate computerized reports as requested; assure accuracy of input and output data.
• Serve as a liaison between District personnel, insurance brokers and benefit plan administrators; collaborate with District staff, brokers, providers and others to assure accurate and timely delivery of employee benefits to District employees; review renewal contracts and resolve discrepancies with brokers.
• Receive, process and assure accuracy and completeness of documentation concerning new personnel, transfers and terminations; update employee records as appropriate; notify employees of changes in status and eligibility as needed.
• Advise employees of policy provisions and claims procedures; prepare required documentation and determine claim eligibility; resolve claims issues as needed.
• Compile information and prepare and maintain a variety of records and reports related to employee information, benefits, rates, retirements, terminations, insurance plans, contracts, payments, financial activity and assigned duties; establish and maintain filing systems.
• Prepare monthly billing audits for outside services and carriers including medical, life, disability, vision, pre-paid legal and dental agencies as assigned; prepare projections of employee benefits costs; monitor and audit designated accounts as assigned; reconcile billings.
• Communicate with District personnel, insurance providers, brokers and various other outside agencies to exchange information, coordinate activities and resolve issues or concerns.
• Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software.
• Order, receive and maintain inventory of benefits materials.
• Attend various assigned meetings and conferences.

Minimum Qualifications

• Graduation from high school supplemented by college-level course work in business administration, human resources or related field and three years experience working with employee benefits programs.