Employee Benefits Specialist

Responsibilities

• Support a team of Benefits Relationship Managers.
• Perform basic level of compliance, benchmarking, renewal & marketing, reporting & analytics with little guidance.
• Aid with onboarding new customers by gathering necessary documents and reviewing them for completeness.
• Absorb and assist customers with daily service functions and frequent ad hoc requests.
• Create, review and edit employee benefit guides, benefit manuals and other customer materials as requested.
• Communicate with carriers regarding customer billing discrepancies or simple claims issues.
• Draft employee communication materials for peer review by fellow SBI Service Team Members.
• Aid in processing adds, terms or changes to employee enrollments.
• Gather and prepare renewal and installation paperwork.
• Support in crafting alternative renewal options/presentations for customers, new business, including requesting quotes from carriers directly as needed.

Requirements

• Maintain active Life, Accident & Health Licenses or successfully obtain the licenses in the state of residence within the first 3 months of employment.
• 1+ years of employee benefits experience with a thorough understanding and knowledge of employee benefits.
• Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, and Power Point.
• Problem solving, critical thinking, excellent written and verbal communication, exceptional customer service and interpersonal skills.
• Detail oriented with excellent organizational skills.

Qualifications

• High school diploma.

Skills

• Employee benefits experience.
• Microsoft Windows proficiency (Word, Excel, Power Point).
• Problem solving and critical thinking skills.
• Excellent written and verbal communication skills.
• Exceptional customer service and interpersonal skills.
• Detail oriented and organized.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.
• Teammate Benefits & Total Well-Being: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Pay

TBD

Schedule

TBD