Employee Benefits Account Manager - Large Book

New Business and Renewal Marketing

• New Business marketing including, but not limited to rating and quoting employee benefit lines
• Renewal marketing including, but not limited to rating and quoting assigned employee benefit accounts

New Business & Renewal Underwriting

• Gathering missing enrollment information
• All underwriting status follow up

Client Service

• Work directly with group administrators to assist and educate on the proper administration procedures, State & Federal COBRA, additions & termination, and all other administrative procedures
• Aid employees with unresolved claim issues while educating them on the claims processing system
• Process daily mail, including faxes and e-mails, for assigned accounts
• Answer and process all telephone requests for assigned accounts
• Enter all required data into system to maintain current file data on all assigned accounts
• Maintain & annually update the electronic account files
• Maintain suspense or follow-up system for correspondence/requests

Skills and Experience

• High School diploma or equivalent
• Good technical knowledge of coverage in all benefits line’s insurance coverage
• Good verbal and written English communication skills
• Strong negotiation and problem-solving skills
• Good organization and prioritizing skills
• Ability to initiate and foster client rapport
• Ability to maintain a high level of confidentiality
• Proficient with Office365 and/or Microsoft Office Suite products
• Present a professional demeanor and attire while dealing with in person presentations and meetings

Requirements

• Must possess and maintain an active Florida 2-15 license in good standing

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Additional information regarding this policy can be found on our careers page

Equal Opportunity Employer

We are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.