Employee Benefits Account Manager - Large Book
Brown & Brown · Jacksonville, FL · 1 wk ago
Business DevelopmentFull-time
New Business and Renewal Marketing
- New Business marketing including, but not limited to rating and quoting employee benefit lines
- Renewal marketing including, but not limited to rating and quoting assigned employee benefit accounts
New Business & Renewal Underwriting
- Gathering missing enrollment information
- All underwriting status follow up
Client Service
- Work directly with group administrators to assist and educate on the proper administration procedures, State & Federal COBRA, additions & termination, and all other administrative procedures
- Aid employees with unresolved claim issues while educating them on the claims processing system
- Process daily mail, including faxes and e-mails, for assigned accounts
- Answer and process all telephone requests for assigned accounts
- Enter all required data into system to maintain current file data on all assigned accounts
- Maintain & annually update the electronic account files
- Maintain suspense or follow-up system for correspondence/requests
Skills and Experience
- High School diploma or equivalent
- Good technical knowledge of coverage in all benefits line's insurance coverage
- Good verbal and written English communication skills
- Strong negotiation and problem-solving skills
- Good organization and prioritizing skills
- Ability to initiate and foster client rapport
- Ability to maintain a high level of confidentiality
- Proficient with Office365 and/or Microsoft Office Suite products
- Present a professional demeanor and attire while dealing with in person presentations and meetings
Required
- Must possess and maintain an active Florida 2-15 license in good standing
Teammate Benefits & Total Well-Being
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more