Employee Benefits Account Manager

Duties and Responsibilities

• Service assigned client base to establish rapport for in-depth client relationship.
• Cook up workflow with assigned client service representative for clients and carriers.
• Coordinate bid process for existing clients for supplemental and group health products.
• Meet with clients for renewal process and make recommendations in the client's best interest.
• Act as a liaison between the client and third-party vendors of clients.
• Cook up management of client accounts with HPS account team.
• Prepare group meeting and enrollment materials for clients.
• Plan, coordinate and conduct group meetings and employee enrollments.
• Effect changes in benefit plans as needed by client.
• Troubleshoot and resolve escalated issues (claims, eligibility, etc.) with third party vendors on behalf of client and their employees.
• Maintain quick communication with client via email/Internet/voice.
• Maintain awareness of new developments, changes with various carriers and new federal/state laws.
• Perform other duties as needed or required.

Requirements

Experience: 3-5 years of Life & Health, customer service experience required.

Licenses: General Lines - Life, Accident, Health and HMO.

Qualifications

Not specified.

Skills

Not specified.

Benefits

Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Employee Wellness Program.

Pay

Competitive compensation depending on applicable experience.

Schedule

Remote position that requires occasional travel to Richardson, TX.