Employee Benefits Account Manager

About the role

As an Account Manager for Employee Benefits, you will oversee client accounts to ensure service excellence, clear communication, and retention. You will lead and manage account teams and their daily activities, identify sales opportunities for business growth, and handle new business setups, renewals, and data management.

Responsibilities

• Manage client accounts and ensure high-quality service delivery
• Lead and oversee account teams and daily operations
• Identify and pursue sales opportunities for business growth
• Handle new business setups, renewals, and data management
• Build and maintain strong client relationships
• Advocate for clients and carriers
• Implement value-added solutions
• Support team development and training
• Maintain compliance with industry standards and company policies
• Uphold company core values

Requirements

• 5+ years of industry experience in employee benefits or related field
• Active industry licensing
• High school diploma or equivalent (higher education a plus)

Skills

• Exceptional customer service and relationship-building skills
• Strong organizational and decision-making abilities
• High attention to detail and accuracy
• Proficiency in Microsoft Office Suite

Benefits

• Competitive salary
• Health insurance
• Paid time off
• 401K match
• Career growth opportunities
• Supportive work environment