Employee Benefits Account Coordinator
Census Data Administration
Assist in the collection, organization, and maintenance of client census data. Work closely with Account Managers to ensure accuracy and completeness in census data reporting.
Carrier Relations Support
Facilitate communication between clients and insurance carriers. Assist in resolving administrative issues, inquiries, and coordination with carriers.
Claims Support
Provide administrative support in the claims process, ensuring accurate and efficient handling of claims-related documentation. Collaborate with carriers to address inquiries and facilitate timely claims resolution.
Client Interaction
Serve as a responsive point of contact for clients on administrative matters. Coordinate with Account Managers to address client needs and concerns.
Documentation and Record Keeping
Maintain organized and accurate records of ID cards, census data, carrier communications, and claims-related documentation.
Team Collaboration
Work collaboratively with Account Managers and other team members to ensure a cohesive and streamlined workflow. Assist in team initiatives and projects as needed.
Qualifications
- Proven administrative/customer service experience, preferably in the employee benefits insurance industry
- High school diploma or equivalent
- Strong organizational and multitasking skills
- Detail-oriented with a focus on accuracy in administrative tasks
- Excellent communication and interpersonal skills
- Proficiency in MS Excel, Word, and Outlook
- Ability to work collaboratively in a team-oriented environment
- Life & Health Insurance License required or willingness to obtain
Disclosure
Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Massachusetts, Minnesota, New York, New Jersey, and Washington states: The expected hourly range for this position is $29.00 - $35.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.
Summary
The Account Coordinator plays a crucial role in our dynamic team, providing essential administrative support under the guidance of an Account Manager in the employee benefits insurance sector. As an Account Coordinator, you will be responsible for managing administrative tasks related to ID cards, census data, carrier relations, and claims support. This position is ideal for detail-oriented individuals with strong organizational skills and a commitment to delivering exceptional service.
About Hub International
HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
What We Offer You
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
- Competitive salaries and benefits offerings
- Medical/dental/vision insurance and voluntary insurance options
- Health Savings Account funding
- 401k matching program
- Company paid Life and Short-Term Disability Plans
- Supplemental Life and Long-Term Disability Options
- Comprehensive Wellness Program
- Paid Parental Leave
- Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
- Great work/life balance, because that’s important for all of us!
- Focus on creating a meaningful environment through employee engagement events
- The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
- Growth potential - HUB is constantly growing and so can your career!
- A rewarding career that helps local businesses in the community
- Strong community support and involvement through HUB Gives