Employee Benefits Account Coordinator

Census Data Administration

Assist in the collection, organization, and maintenance of client census data. Work closely with Account Managers to ensure accuracy and completeness in census data reporting.

Carrier Relations Support

Facilitate communication between clients and insurance carriers. Assist in resolving administrative issues, inquiries, and coordination with carriers.

Claims Support

Provide administrative support in the claims process, ensuring accurate and efficient handling of claims-related documentation. Collaborate with carriers to address inquiries and facilitate timely claims resolution.

Client Interaction

Serve as a responsive point of contact for clients on administrative matters. Coordinate with Account Managers to address client needs and concerns.

Documentation and Record Keeping

Maintain organized and accurate records of ID cards, census data, carrier communications, and claims-related documentation.

Team Collaboration

Work collaboratively with Account Managers and other team members to ensure a cohesive and streamlined workflow. Assist in team initiatives and projects as needed.

Qualifications

• Proven administrative/customer service experience, preferably in the employee benefits insurance industry.
• High school diploma or equivalent.
• Strong organizational and multitasking skills.
• Detail-oriented with a focus on accuracy in administrative tasks.
• Excellent communication and interpersonal skills.
• Proficiency in MS Excel, Word, and Outlook.
• Ability to work collaboratively in a team-oriented environment.
• Life & Health Insurance License required or willingness to obtain.