Emerging Store Manager

About the role

Supervises customer service associates and designated hitters. Manages the front end of the store and makes recommendations on overall operations. Supports the Store Manager with store operations to achieve company goals.

Responsibilities

• Manages store team members, including recruitment, hiring, performance management, and discipline.
• Engages customers and resolves complaints, ensuring a positive customer experience.
• Monitors customer service, provides coaching, and develops plans for improvements.
• Safeguards store assets, improves sales and profitability, and leads team members.
• Operates the store, assigns daily activities, and manages team member schedules.
• Supports external partnerships, analyzes data, and makes fact-based decisions.
• Ensures store cleanliness, responds to emergencies, and manages repairs.
• Trains/coaches team members on computer and technology systems.
• Ensures compliance with company policies and laws, including security protocols.
• Completes special assignments and supports pharmacy during busy periods.
• Analyzes financial and performance data, creates action plans, and engages the team.
• Manages people and performance, develops talent plans, and hires candidates.
• Communicates with team members, responds to concerns, and plans company strategy.

Requirements

Full-time position. Must be fluent in English and willing to work flexible hours, including weekends and evenings. Must have a valid pharmacy technician license (if required by state).

Qualifications

• Bachelor's degree or satisfactory completion of Walgreens Community Internship Program.
• Two years of supervisory experience, or equivalent combination of education and experience.
• Demonstrated leadership skills, including business ethics, self-motivation, and strong communication.
• Completion of Store Manager training program or willingness to complete Walgreens Leadership Essentials training.
• Ability to transfer to other Walgreens retail locations, if needed.

Skills

• Strong leadership and communication skills.
• Customer service and problem-solving abilities.
• Proficiency in computer systems and technology.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of store operations and compliance with laws and regulations.

Benefits

Details available upon request. Please visit jobs.walgreens.com/benefits for more information.