Emerging Store Manager

About the role

Supervises customer service associates and designated hitters. Manages the front end of the store and makes recommendations on overall operations. Supports the Store Manager with store operations to achieve company goals.

Responsibilities

• Manages store team members, including recruitment, hiring, performance management, and discipline.
• Engages customers and resolves complaints, ensuring a positive customer experience.
• Monitors and coaches customer service, develops plans for improvement, and empowers team members to resolve customer issues.
• Safeguards store assets, improves sales and profitability, and leads team member training.
• Ensures store cleanliness, responds to emergencies, and manages repairs and maintenance.
• Trains/coaches team members on inventory standard operating procedures, completes resets/revisions, and analyzes inventory trends.
• Delegates tasks, approves time records, and manages scheduling conflicts to ensure proper coverage.
• Supports external partnerships, leverages data, and makes fact-based decisions to improve store performance.
• Manages cash management, including register counts, withdrawals, and safe deposits.
• Ensures compliance with company policies and laws, including alcohol and tobacco sales.
• Completes special assignments and other tasks as assigned.

Requirements

• Bachelor’s degree with a solid academic record, or Walgreens Community Internship Program completion.
• Two years of supervisory experience, or equivalent combination of education and experience.
• Demonstrated leadership abilities, including professional ethics, self-motivation, and strong communication skills.
• Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training.
• Ability to work flexible schedules, including extended days, evenings, and weekends.
• Willingness to accept promotion into a Store Manager position, if offered.

Qualifications

• Valid pharmacy technician license, if required by state.
• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Completion of required learning and development courses and certifications.
• Individual Development Plan in place.

Skills

• Strong leadership and communication skills.
• Customer service best practices.
• Inventory management and analysis.
• Financial analysis and performance management.
• Team management and performance coaching.
• Effective problem-solving and decision-making.

Benefits

Details available upon request. Please visit jobs.walgreens.com/benefits for more information.

Pay

$45,000 - $71,550

Schedule

Flexible schedule including extended days, evenings, and weekend hours.