Emergency Services Coordinator

About the role

The purpose of this position is to serve as the primary liaison for operational coordination, assistance, and collaboration between departments for Emergency Planning and Response and Applicant Agency for Federally Declared Disasters. This class works independently, under limited supervision, reporting major activities through periodic meetings.

Responsibilities

• Serves as the primary liaison for on-scene and in-house coordination between departments for Emergency Planning, Response, and federally declared disasters.
• Responds to disasters and emergency situations and accesses affected sites to assess situations and determine appropriate actions.
• Establishes and operates local incident command or management systems.
• Executes the local emergency operations plan and activates the emergency operations center or on-scene command post.
• Assists the Executive and Deputy Director in managing emergency planning and response activities.
• Represents the department at public and interagency meetings to provide information, answer questions, conduct briefings, community outreach, and coordinate disaster response efforts with public and private agencies.
• May be assigned to any position within the Incident Management System, specifically Operations, Planning, and/or Logistics Section Chief.
• May serve as a Labor Supervisor during departmental emergencies and act as the primary point of contact for existing and potential contractual agreements related to emergency services, recommending additional contracts as needed during emergencies or disasters.
• Ensures compliance with Louisville Metro Jefferson County Emergency Operations Plan, Emergency Management’s Continuity of Operations Plan, and LMG’s strategic plan, policies, and procedures.
• Forms and retains interagency relationships in management and operations to recommend and implement emergency preparation changes.
• Trains employees in the Survey 123 Damage Assessment Application with the GIS team replicated from the Kentucky Emergency Management Agency.
• Evaluates existing EOPs, Emergency Support Functions’ roles and responsibilities, and SOPs for accuracy, feasibility, duplicity, disparities, exclusions, and opportunities for education.
• Troubleshoots and coordinates with Metro IT the Accela or Survey123 Damage Assessment programs.
• Coordinates with EMA or FEMA planning processes for the Emergency Operations Plan, THIRA (Threats and Hazards Identification and Risk Assessment), and Hazard Mitigation.
• Ensures compliance with federal, state, and local regulations, ordinances, and plans.
• Communicates with FEMA agents and assisting agencies throughout the disaster cycle including pre-disaster declarations, during disaster, and after a declaration through Public Assistance and Reimbursement process.
• Conducts fleet, equipment, and radio inventories and confirms the current rates are equal to FEMA rate schedule.
• Implements policies, procedures, and operational adjustments to improve efficiency, transparency, performance, and consistency.
• Assists in maintaining Emergency Alert and Warning Systems (including the Mass Notification Telephone System and the Outdoor Warning Siren System).
• Assists in the maintenance of a primary and secondary Emergency Operations Center (EOC).
• Designs, develops, and presents training material; distributes training and educational materials; designs and conducts training, exercises, courses, and programs for various public and private organizations along with the public.
• Assists in the program development, implementation, and tracking of SARA Title III plans and other programs of the Jefferson County Local Emergency Planning Committee (JCLEPC).
• Performs related work as assigned.

Requirements

• Bachelor’s Degree in Business or Public Administration, Emergency Management, Homeland Security, or related discipline.
• Three (3) years of emergency preparedness, disaster response and recovery, FEMA process updates, grant portal, grants, or public assistance experience.
• An equivalent combination of education and experience may be substituted.

Qualifications

• Must be certified in Basic CPR and Basic First Aid in the State of Kentucky or obtain within six months of employment.
• Must complete G-191, IS-2200, and E/L/G-2300 within six months of employment.
• Must complete Type 3 All-Hazards Incident Management Team O-305 course within one year of employment.
• Must complete required training and exercise through Kentucky Division of Emergency Management (KYEM).
• Must possess and maintain a valid state driver’s license with an acceptable driving history.
• Ability to don, wear, and doff personal protective clothing when applicable.
• Ability to potentially wear respiratory protection (SCBA and APR).
• Physical demands: Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
• Unavoidable hazards: Routine and frequent exposure to extreme heat and/or cold; wet or humid conditions.

Pay

Salary Grade: NU/115

Schedule

• Must work a varied schedule; emergency incidents may require lengthy work hours.
• May be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet business needs.