Emergency Room Supervisor / Charge Nurse ( Nights )

Clinical Leadership

Provide direct oversight of all clinical activities in the Emergency Department during assigned shift.
Ensure appropriate patient triage, assessment, and treatment protocols are followed.
Assist with critical patients and complex clinical situations as needed.
Monitor patient flow and implement strategies to optimize throughput and reduce wait times.
Ensure proper handoff communication between shifts and with admitting units.

Operational Management

Manage daily staffing assignments based on patient acuity and volume.
Coordinate with nursing staff, physicians, ancillary services, and support departments.
Address patient and family concerns, complaints, and service recovery needs.
Ensure adequate supplies, equipment, and resources are available.
Manage bed placement and coordinate with admitting departments for patient transfers.

Staff Supervision

• Supervise, mentor, and support ER nursing staff and support personnel during shift.
  Conduct real-time performance feedback and coaching.
  Address attendance, behavioral, or performance issues as they arise.
  Facilitate communication between staff and leadership.
  Participate in staff recruitment, onboarding, and competency validation.

Quality and Safety

• Monitor and enforce compliance with regulatory standards (CIHQ, CMS, state regulations)
  Ensure adherence to infection control protocols and environmental safety standards
  Participate in quality improvement initiatives and safety reporting
  Investigate incidents, near misses, and adverse events; complete required documentation
  Support culture of safety initiatives

Qualifications

• Required: Current Texas RN license in good standing
  Minimum 5 years of emergency nursing experience
  Minimum 2 years of charge nurse or supervisory experience in emergency setting
  BLS, ACLS, PALS, and TNCC certifications (or ability to obtain within 90 days)
  CEN (Certified Emergency Nurse) certification required within 1 year of hire

Preferred

• Bachelor of Science in Nursing (BSN)

Compensation and Benefits

Competitive salary commensurate with experience and qualifications.

Comprehensive benefits package including health insurance, retirement plan, paid time off, and more.

Work Environment

• Fast-paced emergency department with varying patient volumes and acuity levels
• Exposure to infectious diseases, bodily fluids, and hazardous materials
• Potential exposure to combative or emotionally distressed patients
• 24/7 operation requiring shift work including nights, weekends, and holidays
• On-call expectations for staffing emergencies or critical incidents

Physical Demands

• Ability to work 12-hour shifts with extended periods of standing and walking
• Capability to lift, turn, and position patients (up to 50 lbs with assistance)
• Manual dexterity for clinical procedures and computer documentation
• Visual and auditory acuity to monitor patients and equipment
• Ability to respond quickly to emergency situations

Organizational Expectations

• Uphold White Rock Medical Center's mission, values, and anchor mission commitments
• Participate in Hospital Week activities, town halls, and employee engagement initiatives
• Support nursing culture improvement efforts and leadership development
• Contribute to strategic planning and transition from reactive to proactive operations
• Maintain professional development and continuing education requirements