Emergency Response Officer

The Emergency Response Officer helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order while enforcing regulations and directives for client sites pertaining to personnel, visitors, and the area.

Responsibilities

• Conflict resolution and de‑escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to the client’s employees and guests.
• Utilize technology devices throughout the shift.
• Conduct tours of the property.
• Travel, hotel stays, and mileage paid when applicable.
• Per diem for meals.
• Carry out specific tasks and duties of similar nature and scope as required for the assigned site.

Requirements

• 18 years of age or older.
• High School Diploma or GED required.
• Above‑average computer/technology skills.
• Excellent customer service and team leadership skills.
• Ability to work independently.
• Ability to remain calm and professional during stressful situations.
• Great attention to detail and vigilance throughout the shift.
• Professional demeanor.
• Ability to respond to emergencies with rapid, effective judgment and appropriate escalation.
• Willingness to participate in pre‑employment screening, including drug screen and background investigation.

Benefits

• Medical, Dental, Vision & 401(k) options.
• Life, AD&D, & Disability Insurance.
• Virtual medical appointments with telemedicine.
• Paid time off, free uniforms, paid training, and weekly pay.
• Employee Assistance Program.
• DailyPay access program.
• Discounts on childcare, pet care, vehicles, cell phones, travel, and more.

Pay

$30.00 per hour.

Schedule

12‑hour shifts, 1800 – 0600, on a 4 days on / 4 days off rotation.