Emergency / On-Call Plumbing Technician

Pay

$30–$40/hour, based on experience and qualifications

Schedule

Emergency and on-call service schedule, including after-hours calls as scheduled

Benefits

• In-house training courses
• State-of-the-art training facility
• Access to the latest industry technology and equipment
• Training on how to properly use that equipment
• Opportunities to attend industry conventions
• Career growth and upward mobility
• Family-oriented company culture
• Emphasis on work-life balance
• Company and family events
• Opportunities to work alongside experienced plumbing professionals
• Put your plumbing expertise to work handling urgent service calls where strong troubleshooting skills make a real difference
• Work alongside experienced plumbing professionals who care about quality workmanship and doing the job right
• Build your skills through hands-on training, in-house courses, and access to modern plumbing technology and equipment
• Join a company that invests in your professional development instead of expecting you to figure everything out on your own
• Develop a long-term plumbing career with real opportunities for advancement and upward mobility
• Get support from an experienced dispatch and operations team while responding to assigned service calls
• Stay connected to the industry with opportunities to attend conventions and continue developing your technical knowledge

Responsibilities

• Work as an Emergency / On-Call Plumbing Technician serving customers throughout Houston, TX
• Respond to assigned emergency and on-call plumbing service calls, including after-hours calls as scheduled
• Diagnose and troubleshoot urgent plumbing problems, including leaks, drain stoppages, water pressure issues, fixture failures, piping problems, and water heater issues
• Quickly identify the source of plumbing problems and determine appropriate repair solutions
• Repair and replace faucets, toilets, plumbing fixtures, water heaters, piping, valves, drains, and related plumbing components
• Help resolve urgent plumbing issues efficiently while maintaining quality workmanship and following proper safety procedures
• Provide plumbing service in commercial, multi-family, residential, and light commercial environments
• Clearly explain plumbing issues, recommended repairs, and available solutions to customers, property managers, and on-site personnel
• Complete work orders, service documentation, and job notes accurately
• Use mobile devices or tablets for dispatching, job updates, and service documentation
• Maintain communication with dispatch regarding availability, job status, scheduling, and additional work
• Follow applicable plumbing codes, safety requirements, and company procedures
• Safely operate hand tools, power tools, plumbing equipment, and other service equipment
• Maintain company-provided tools, equipment, materials, and assigned service vehicles
• Keep every work area clean and professional before leaving the job site
• Participate in ongoing training and professional development to sharpen your plumbing and emergency service skills

Requirements

• 3+ years of experience as a Plumbing Technician, Service Plumber, or similar plumbing service professional
• Strong knowledge of plumbing systems, diagnostics, troubleshooting, repairs, and preventive maintenance
• Ability to diagnose urgent plumbing problems accurately and determine appropriate repair solutions
• Ability to participate in an emergency/on-call schedule and respond to assigned after-hours service calls
• Experience in commercial, multi-family, residential, or light commercial plumbing environments preferred
• Ability to read and understand work orders, plumbing diagrams, and technical information
• Strong customer service and communication skills, including the ability to communicate professionally during urgent service situations
• Ability to work independently and effectively manage assigned emergency plumbing service calls
• Comfortable using mobile devices or tablets for dispatching and job documentation
• Valid driver's license with an acceptable driving record
• Ability to safely operate plumbing hand tools, power tools, and related equipment
• Current Texas plumbing license or registration appropriate to the work performed, as required by position responsibilities
• Ability to safely perform the essential physical duties of plumbing service work, including lifting and carrying equipment and materials, standing, walking, bending, kneeling, climbing, and working in confined spaces
• Ability to safely use ladders and work indoors and outdoors in varying weather conditions