Emergency Medicine Regional Medical Director AHNEMM Western PA

Leadership/Talent

Establish and maintain strong Hospital partnerships and relationships with an emphasis on customer service measured by top quartile hNPS semiannual survey results.

Develop USACS leaders who are skilled at managing partnerships with hospital leaders and who establish trust and collaborative relationships with hospital leadership team.

Accountability to site-level results and driving performance outcomes with regular communications and meetings with clinical leaders and their teams.

Reviewing and analyzing data on a regular basis to identify gaps before they become larger issues or systemic problems. Be proactive and identify performance or contract risks and implement tactics to respond to these risks.

Lead by example, role model the USACS House Rules, and create a culture that embraces shared success.

Build and retain an effective team, leverage talent processes effectively, and review succession planning. This includes having two or more performance and career discussions with each site leader annually.

Participate in the recruitment of qualified leadership for all sites within the region, including key nursing personnel, to create the most capable clinical team possible.

Maintain knowledge of facility human resources (HR) policies and procedures and works with HR and legal teams.

Identify and participate in and/or provides opportunities for ongoing, focused education courses for/by the staff, as appropriate to the staff, patient population and needs of each site.

Additional teaching or supervisory responsibilities may exist in teaching facilities.

Clinical and Service Operations

Monitor patient experience and patient flow. Design and implement process improvement strategies to improve and optimize.

Work to ensure that medical staff policies support the department and hospital vision for site care.

Oversee the staffing and scheduling of physicians and APPs.

Perform quality assurance and lead improvement initiatives and/or support the Regional Quality Director and site Quality Directors.

Monitor the financial performance at the sites.

Provide input into the operating and capital budgets of the hospital department, as needed

Monitor and educate site leadership on ED or related Service Line regulatory issues and ensure compliance.

Prepare for and participate in accreditation or certification surveys involving the ED and/or related Service Lines.

Participate in risk management activities including communication with facility legal representative(s) concerning relevant departmental issues. Work with site leadership and staff to identify and mitigate areas of high risk.

Ensure site leadership and providers are aware of and compliant with department, hospital, and medical staff policies.

Annually assist in development of USACS budget and setting goals on productivity and cost

Oversee and manage coder comms outliers at site(s)

Check USACS email daily and respond in timely manner to all forms of communication

Relationships

Serve as the hub of effective & transparent communication between the clinical teams (physicians & APPs) and: USACS Regional and Divisional leadership teams, Hospital and Nursing Leadership, Hospital Medical Staff

Support site leaders in responses to patient complaints or grievances related to patient care (physicians or APPs).

Have membership in or chair hospital committees as appropriate (i.e. Improvement, case management, risk management, utilization review, credentialing, etc.)

Staff executive committee and committees for disaster preparedness critical care, quality.

Serve as community and media representative when necessary, in collaboration with hospital administration and public relations department.

Oversee account management strategy with RVP. Monthly, quarterly, annual reviews

Knowledge, Skills and Abilities

Ability to coach and develop others

Ability to work effectively with staff, management, patients, public, physicians, and external agencies.

Ability to exercise initiative, problem solving, and decision-making in emergency situations.

Ability to maintain patience and composure in difficult situations.

Ability to perform in a multi-task environment.

Ability to maintain clinical knowledge and skills.

Ability and stamina to work in a stressful, fast-paced environment.

Skill in clinical practice and maintenance of such skills.

Skill in written and verbal communication with colleagues, management, patients and the public.

Skill in gathering and reporting information.

Skill in working with various electronic medical record systems.

USACS House Rules/Competencies

Passionate about our mission

Willing to embrace change

Data driven decision maker

Empowered to act

Accountable for results

Committed to shared success

Education and Experience

Required

• Medical Degree
• Medical Board Certification
• State Medical License(s)
• Federal DEA License

Preferred

• EM Residency Training, Fellowship Training or other training as applicable
• ABEM/ABOEM Board Certification – active
• Scholars Program
• 5+ years physician leadership experience.

Physical Demands

• Position Type/Expected Hours of Work: This is a full-time position to be worked in conjunction with clinical duties. While variable, most accomplish all their work using a 50:50 rule-of-thumb. This position regularly requires long hours and frequent weekend work. The Regional EM Medical Director must ensure 24-hour availability of physician leadership to respond to staff and hospital needs. Regional EM Medical director is required to have at minimum one full day/week in office/hospital for regular scheduled meetings, rounding, etc.
• Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
• Attendance at USACS Leadership meetings is mandatory.

About USACS

Meet your recruiter

Jason Edwards

HM/CC Physician Recruiter

Why USACS

USACS is a Clinician support system focused on safeguarding the futures of Physicians and APPs. Through aligned governance, national scale, and practical support, the organization exists to strengthen care delivery while helping Clinicians build sustainable, fulfilling careers.

USACS Benefits Financial Benefits Insurance $100,000 equity ownership for all full-time Physicians after 3 years of service Comprehensive medical, dental, vision, and Rx coverage Industry-leading, 10% practice-funded 401(k) up to $36,000 Disability: Short- and long-term disability (own occupation) Continuing Education: $4,000 tax-free CME/BEA annually Malpractice Coverage: Unmatched medical malpractice, including tail and free litigation support. USACS malpractice claims are less than 1/2 the national average! Groundbreaking 100% paid parental leave for all new parents As low as 2.99% Pioneering paid leave for deployments Intangible Benefits Careers nationwide, from New York to Hawaii. Internal USACS STAT Traveling Physicians Continental Airlines Clinical Guidance: National Clinical Governance Board (NCGB) of internally elected USACS Physicians USACS Scholarships Bedside Support: Evidence-based Clinical Management Tools (CMTs) and experienced Physicians available 24/7/365 to assist you USACS Annual Assembly, open for all Clinicians to attend Onboarding and Ongoing Support: Dedicated Clinician Advocates for a personalized concierge-style service Provider Engagement & Patient Experience Academy Professional Development: Scholars (leadership training), Efficiency Academy, Provider Engagement & Patient Experience Academy, and more