Emergency Management Program Manager - Emergency Management

Location: St. Louis, MO 63110 | Scheduled Hours: 40

About the role

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. Guided by PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.

EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.

The Emergency Management Program Manager leads assigned emergency management programs and initiatives that strengthen the University's ability to prevent, prepare for, respond to, recover from, and mitigate the impacts of emergencies. Reporting to the Assistant Director of Emergency Management, this position works collaboratively with university leadership, faculty, staff, students, public safety partners, and external agencies to develop, implement, manage, and continually improve emergency management programs that enhance institutional resilience.

Responsibilities

• Program Leadership and Administration:
  • Provides leadership and operational oversight for assigned emergency management programs and initiatives that strengthen university preparedness and disaster resilience.
  • Establishes program objectives, operational priorities, work plans, and performance expectations for assigned program areas.
  • Coordinates the work of assigned staff, contractors, interns, student employees, and project teams supporting program initiatives.
  • Develops procedures, guidance documents, templates, and program resources that promote consistent implementation across the university.
  • Maintains program documentation, plans, inventories, and associated emergency management records.
  • Evaluates assigned programs and recommends improvements that enhance organizational resilience and operational effectiveness.
• Strategic Partnerships and Program Development:
  • Builds collaborative relationships with university leadership, departments, public safety agencies, government organizations, and external partners to advance emergency preparedness.
  • Collaborates with stakeholders to develop, implement, maintain, and improve emergency management plans, business continuity efforts, preparedness initiatives, training, and exercises.
  • Provides technical guidance, training, and consultation regarding emergency management programs and associated systems.
  • Represents the Emergency Management Department at university meetings, committees, exercises, professional organizations, and regional partnerships.
  • Advises department leadership regarding assigned programs, emerging risks, and opportunities for continuous improvement.
  • Performs other duties and special projects assigned in support of departmental priorities.
• Emergency Operations and Incident Management:
  • Supports execution of the WashU Emergency Response Framework and maintains operational readiness of assigned emergency management systems and Emergency Operations Center (EOC) capabilities.
  • Serves as an active member of the Incident Management Team (IMT) and maintains proficiency in assigned incident management responsibilities.
  • Supports incident action planning, emergency response, recovery operations, and post-incident improvement activities.
  • Maintains 24-hour on-call emergency management responsibilities and responds to emergencies as assigned.
  • Coordinates operational activities before, during, and after emergencies to support effective response and recovery.

Working Conditions

• Normal office environment.
• On-call responsibilities.
• Alternative work schedule as a regular part of the job (on-call, shifts, evening, weekends).
• Typically sitting at a desk or table; standing or walking.
• Repetitive wrist, hand, or finger movement.
• Ability to move to on- and off-campus locations.
• Use of office equipment.

Requirements

• Bachelor's degree in emergency management, business continuity, public administration, or related public safety field OR equivalent experience in emergency management in a comprehensive practitioner position for a minimum of five years.
• Completion of FEMA, National Response Framework and National Incident Management System courses (NIMS), Incident Command System courses (ICS 100, 200, 300, 400, 700, and 800).
• International Association of Emergency Managers (IAEM) Certified Emergency Manager (CEM) or ability, qualifications, and commitment to achieve certification within one year of hire.

Qualifications

• Preferred Qualifications:
  • Master's degree in emergency management, business continuity, public administration, or related public safety field.
  • Experience in higher education emergency management.
  • Experience leading emergency planning, continuity, preparedness, or exercise programs.
  • Experience serving within an Incident Command System (ICS) or Emergency Operations Center (EOC).
• Skills:
  • Business Continuity
  • Collaborative Mindset
  • Critical Thinking
  • Emergency Management
  • Emergency Management Training
  • Emergency Notification Systems
  • Emergency Response Preparedness
  • Fast-Paced Environments
  • FEMA
  • Incident Management Systems
  • Interact with All Levels of Management
  • Interpersonal Communication
  • Microsoft Office
  • Multicultural Environments
  • National Incident Management System (NIMS)
  • Oral Communications
  • Professional Development
  • Public Administration
  • Public Communication
  • Public Safety
  • Strategic Planning
  • Stress Management
  • Technical Thinking
  • Working Independently
  • Written Communication

Pay

Salary Range: $53,100.00 - $90,600.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade, and department budget.

Benefits

• Personal
  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Free Metro transit U-Pass for eligible employees.
  • Defined contribution (403(b)) Retirement Savings Plan, combining employee contributions and university contributions starting at 7%.
• Wellness
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more.
• Family
  • 4 weeks of caregiver leave to bond with a new child.
  • Family care resources for continued childcare needs and adult care.
  • Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years.