Emergency Hire - Medical Assistant - Campus Health and Wellbeing

About the role

Performs a broad range of clinical medical assistant duties, including diagnostic testing, phlebotomy, patient intake, vital signs, treatment assistance, and specimen collection within scope of practice. Supports daily clinical operations through exam room preparation, instrument sterilization, inventory and supply management, and maintenance of a safe patient care environment. Coordinates patient care by managing scheduling, registration, referrals, insurance communication, electronic health records, and clinical documentation. Provides front office and administrative support, serving as the primary point of contact for patients while coordinating appointments and communication for medical, counseling, and psychological services. Reviews student health records and performs related clinical and administrative duties to support efficient healthcare delivery.

Responsibilities

• Diagnoses and treats minor illnesses and injuries
• Administers medications and treatments
• Collects and processes laboratory specimens
• Assists with patient examinations and procedures
• Manages patient scheduling and appointment coordination
• Communicates with patients regarding medical conditions, treatment plans, and insurance issues
• Ensures compliance with hospital and clinic policies and procedures
• Maintains a clean and organized patient care environment
• Coordinates with other healthcare professionals to ensure seamless patient care
• Supports the administrative functions of the clinic, including but not limited to, record keeping, billing, and insurance processing

Requirements

• High school diploma or equivalent
• Licenses, Certificates, Credentials: Possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs or equivalent, the supervising CSU physician must verify competencies; OR Completion of in-house campus-training program developed according to the guidelines established by the Medical Board of California. A CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully.
• Basic life support (or higher) cardiopulmonary resuscitation and automated external defibrillator (CPR/AED) certification for Healthcare Providers (by date of hire).

Qualifications

• Education: High school diploma or equivalent
• Experience: Combination of education and experience which provides the required knowledge and abilities

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficient in electronic health records systems
• Knowledge of medical terminology and anatomy

Benefits

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.

Pay

Salary Anticipated Hiring Range: $21.78 - $24.05 per hour Classification Range: $21.78 - $30.50 per hour

Schedule

Hours and schedule vary based on departmental needs.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Supplemental Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.