Emergency Department Unit Coordinator DAY Shift 24 hours/week

About the role

The Unit Coordinator/Secretary at South Shore Health's Emergency Department coordinates nursing staff, patients, physicians, and other hospital departments. They perform general receptionist duties and assist with patient flow.

Responsibilities

• Communicates with nursing staff, clinicians, and support services.
• Answers questions and assists patients and their families.
• Scans necessary orders to the pharmacy and alerts nurses to STAT orders.
• Reviews and follows up on CPOE orders and order entry.
• Keeps bed track and PCS systems updated.
• Books appointments through central scheduling.
• Faxes necessary discharge paperwork and medication reconciliation.
• Prints, reviews, and inquires about unit reports.
• Completes daily chart audits and shift to shift reports.
• Ensures precaution rooms match med track and door tags are correct.
• Orders supplies from Stores and collaborates with Operations Supervisor to maintain par levels.
• Ensures the unit environment meets regulatory requirements and adheres to safety protocols.
• Functions as a preceptor for new employees.
• Communicates appropriately and effectively using the chain of command.
• Stays informed about changes in hospital policy, procedure, and equipment.
• Complies with legal, regulatory, and ethical practice standards.
• Welcomes family members at all times according to patient preferences.
• Considers the individual needs of each person with whom they interact.

Requirements

Preferred High School Diploma/GED, basic computer knowledge, and ability to communicate effectively and document information accurately.

Qualifications

• Basic medical terminology knowledge preferred.
• Ability to deal efficiently and effectively with a wide variety of individuals.

Skills

Effective communication, problem-solving, and critical thinking skills.

Benefits

N/A

Pay

$18.58 - $25.01 per hour

Schedule

Day shift (7:00 AM - 3:30 PM), weekends and holidays may be required.