Emergency Department Secretary - Technician

About the Role

The Emergency Department Secretary/Technician performs a variety of direct and non-direct patient care duties, including routine patient care, clerical, supply, and messenger responsibilities. This role also handles other patient care and unit duties as needed. Junior or senior nursing students and physician assistant students are encouraged to apply if availability aligns with scheduling requirements.

This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital and reports to the Nurse Manager, Emergency Department.

Schedule

3:00 PM – 11:30 PM; includes rotating weekends and holidays.

Scheduled weekly hours: 24

Work shift: Evening (United States of America)

Work location: 30 Locust Street, Northampton, MA (onsite).

Responsibilities

• Perform routine patient care activities under the direction of licensed nursing personnel, including phlebotomy, oxygen application, and ambulation.
• Handle clerical, supply, and messenger duties within the Emergency Department.
• Complete other patient care and unit-related tasks as assigned.

Requirements

• High School Diploma or equivalent (required).
• Basic Life Support [BLS] certification (required).
• Six (6) months to one (1) year of nursing assistant experience and/or other clinical assistant experience (preferred).
• Demonstrated competency in nursing assistant skills checklist by the end of the orientation period (required).
• Ability to perform patient care activities requiring technical or on-the-job training (e.g., skills typically acquired through a certified nursing assistant, EMT, or medical assistant program).

Pay

Pay range: $18.25 – $25.38/hourly (Grade SC2C24).

Compensation is based on skills, relevant experience, education, certifications, and other essential factors. Offers may include comprehensive benefits, career advancement opportunities, differentials, premiums, bonuses, and recognition programs.

About the Organization

Cooley Dickinson Health Care, a member of the Mass General Brigham system, serves western Massachusetts with a network of over 2,000 medical professionals and support staff. Based in Northampton, the organization includes a main hospital campus and additional locations across twelve towns in the Pioneer Valley. Cooley Dickinson’s VNA & Hospice provides home-based services in Hampshire and Franklin counties.