Emergency Department Clerk – FT

About the role

Knoxville Hospital and Clinics seeks a fulltime ER Clerk who will work 3-12 hour shifts per week. The ideal candidate will have a strong understanding of hospital functions and will assist with admissions and discharges, collecting co-pays, and performing cashier functions.

Responsibilities

• Admits and discharges patients using computerized systems and obtains accurate insurance and patient information.
• Guarantees all required consent forms are signed and advance directives are identified.
• Receives and screens telephone calls and connects callers to the appropriate parties in a courteous, friendly, and professional manner.
• Ensures doctor’s approval is obtained prior to service being rendered on Medipass patients.
• Develops and maintains an understanding of hospital levels of care.
• Performs cashier functions when necessary.

Requirements

• High school graduate or equivalent.
• Prior insurance, secretarial, and computer data entry knowledge required.
• Computer, data entry, customer service experience, and BLS certification preferred.
• Mandatory Reporter certification required.
• Must complete all annual competency training and maintain license/certification.

Qualifications

• CNA or EMT certification preferred but not required.

Skills

• Excellent communication skills.
• Attention to detail.
• Ability to multitask and prioritize tasks.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts.
• Roth 401(k) plan with company match of up to 6%.
• Accrued hours for vacation and sick time.
• Paid holidays.
• Company benefits for employee life, employee AD&D, short term and long-term disability.

Pay

The pay for this position is commensurate with experience.

Schedule

This is a fulltime position working 3-12 hour shifts per week.