Emergency & Critical Care Veterinary Technician - Overnight Team Lead

About the role

Support our doctors, practice managers, and hospital team members as a Support Center Team member from our offices in sunny South Florida, in a field-based role, or in a remote role.

Responsibilities

• Provide administrative support to the hospital team
• Handle incoming calls and emails
• Coordinate with clients and staff
• Manage scheduling and appointments
• Process payments and manage billing
• Support marketing efforts
• Assist with recruitment and onboarding

Requirements

• High school diploma or equivalent
• Experience in a customer service or administrative role
• Strong organizational and communication skills
• Ability to work independently and as part of a team
• Basic computer skills, including Microsoft Office

Qualifications

• Proficiency in Microsoft Office Suite
• Excellent verbal and written communication skills
• Ability to handle sensitive and confidential information
• Passionate about veterinary care and animal welfare

Skills

• Customer service skills
• Administrative support skills
• Microsoft Office proficiency
• Communication and interpersonal skills

Benefits

• Comprehensive health insurance
• Paid time off and holidays
• Professional development opportunities
• Flexible work schedule
• Employee discounts on pet care services

Pay

$20 - $25 per hour, depending on experience.

Schedule

Field-based positions may require evenings and weekends. Remote positions are flexible and can be scheduled around personal commitments.