Emerald Club Specialist - New Orleans Airport - Temporary

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. We are hiring now!

Responsibilities

• Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Aid members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Qualifications

• Must be at least 18 years of age
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years
• No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must be able to work the required schedule: 12:30pm - 9:00pm Sunday and Monday; 3:30pm - 12:00am Thursday - Saturday OFF Tuesday and Wednesday

Pay

The starting rate of pay for this position is $16.00 per hour, based on a 40-hour workweek. Employees receive a $2.00 per hour shift differential for weekend shifts, resulting in: $16.00/hour for Monday–Friday $18.00/hour for Saturday and Sunday.

Schedule

Temporary (90-day) position located at 600 Rental Blvd. in Kenner, LA (New Orleans International Airport). Schedule: 12:30pm - 9:00pm Sunday and Monday; 3:30pm - 12:00am Thursday - Saturday OFF Tuesday and Wednesday.