Email Marketing Specialist

This role operates within the broader Marketing strategy, focusing on campaigns, brand identity, lead generation, email/direct marketing, content, events, market research, and analytics. The Email Marketing Specialist applies specialized expertise to service resolution within these areas.

Responsibilities

• Reconcile email marketing tasks with issue resolution, ensuring each checkpoint within marketing strategy, campaigns, brand identity, lead generation, email/direct marketing, content, events, market research, and analytics leaves a visible source, owner, status, and next action.
• Coordinate documentation and status tracking for email marketing initiatives, maintaining clarity in source, ownership, and progress.
• Review case management with deadline oversight, ensuring all email marketing activities are traceable and unresolved items have clear ownership.
• Document processes and generate reports to maintain transparency and accountability in email marketing workflows.
• Maintain quality control and workflow management, surfacing repeated errors before they lead to downstream rework.

Decision Pattern & Quality Standards

Strong email marketing execution ensures service resolution remains usable under the specific demands of marketing strategy, campaigns, brand identity, lead generation, email/direct marketing, content, events, market research, and analytics. Completed work must be traceable, unresolved items must have owners, and errors must be addressed proactively.

Capabilities

• Use logistics workflow context and customer service principles confidently when supporting email marketing initiatives.
• Apply data accuracy without losing track of evidence or deadlines in email marketing workflows.
• Document process compliance and issue escalation decisions to maintain clear reasoning within the marketing context.
• Exercise judgment in follow-ups, especially when email marketing tasks depend on external confirmations rather than assumptions.
• Ensure role-specific handoffs combine case management, deadline oversight, and source verification; work remains open if these signals are not current.

Position Details

Full-time, associate-level role. 100% remote within the United States.

Pay

Base salary: $40,000–$60,000 per year.