Email (Graphic) Designer

This is a full-time contract-to-hire position with a 90-day probationary period. If hired, we intend to work with you long-term, ensuring your work ethic aligns with our team standards at Sticky Digital.

About the role

Sticky Digital is an award-winning retention marketing agency focused on making customers stick. We specialize in crafting highly effective email marketing strategies that engage, convert, and retain customers for our e-commerce brand clients. In this role, you will help create compelling, high-impact email campaigns for our Shopify clients by designing visually stunning and conversion-focused email templates that align with each client’s brand identity and retention goals.

You’ll collaborate closely with our retention marketing team, graphic designers, and clients to deliver the best customer experience through email design. Your work will be critical in ensuring emails drive engagement, build loyalty, and support retention strategies for top-tier Shopify brands.

Responsibilities

• Collaborate with retention marketing strategists, other designers, and clients to create and deliver customized email designs that align with overall marketing goals.
• Design visually appealing, on-brand email templates optimized for both desktop and mobile devices, ensuring an excellent user experience.
• Develop campaign assets, including eye-catching banners, graphics, and other email content to support product launches, promotions, and seasonal campaigns.
• Implement email design best practices, ensuring emails are well-structured, load quickly, and are optimized for accessibility and deliverability.
• Maintain and enforce design standards to ensure consistency across all email campaigns for each client.
• Ensure all email designs are fully responsive and functional across different devices and email clients (e.g., Gmail, Apple).
• Design emails that drive customer retention, repeat purchases, and long-term loyalty by leveraging personalization, segmentation, and dynamic content.
• Monitor campaign performance, A/B test designs, and make iterative improvements based on data insights.

Requirements

• Must be located in the USA.
• Proven experience designing email campaigns for e-commerce brands (at least 1 year).
• Strong proficiency in designing emails using Adobe Photoshop.
• Familiarity with designing in Figma.
• Familiarity with popular email marketing platforms like Klaviyo, Attentive, or Yotpo is a plus.
• Experience designing responsive emails optimized for both mobile and desktop devices.
• Understanding of email marketing metrics (open rates, click-through rates, conversions) and ability to design with these in mind.
• Creative problem-solving skills and keen attention to detail.
• Excellent time management and organizational skills, with the ability to meet deadlines under pressure.
• Strong collaboration and communication skills, with the ability to present ideas clearly and work effectively in a team environment.

Benefits

• Work with top-tier e-commerce brands in the Shopify ecosystem.
• Collaborate with a passionate and creative team of retention marketing experts.
• Play a critical role in shaping the customer experience and driving e-commerce success.
• Opportunity to grow within a fast-paced, innovative agency that’s constantly pushing the boundaries of email marketing.
• Competitive compensation and benefits for full-time employees, including unlimited time off, health and dental insurance, fully remote roles, and maternity/paternity leave.