Email Deployment Specialist

About the role

We're seeking a skilled Email Deployment Specialist to join our client communications team on a full-time contract basis. In this role, you will manage the end-to-end deployment of email campaigns using Adobe Campaign and Journey Optimizer, ensuring every email is flawless, accurate, and responsive across all devices. This position offers an excellent opportunity to grow your skills within a fast-paced environment, with a chance to make a meaningful impact through your attention to detail.

Responsibilities

• Deploy and review email campaigns, ensuring quality and accuracy before sending
• Perform thorough pre-send testing across desktop, mobile, and webmail clients
• Monitor campaign performance metrics like open and click-through rates
• Create and maintain reusable email templates compatible with Outlook and MS Office
• Troubleshoot and resolve email rendering, delivery, and sending issues
• Generate performance reports and suggest optimizations for future campaigns

Required Skills

• Proven experience with Adobe Campaign and Journey Optimizer for email deployment
• Strong understanding of HTML, CSS, and email rendering across major clients (Outlook, Gmail, Apple Mail)
• Experience with email QA processes and cross-device testing
• Skilled in interpreting campaign analytics and reporting trends
• Capable of building Outlook-compatible email templates
• Excellent troubleshooting skills and keen attention to detail
• Ability to handle urgent requests with professionalism

Qualifications

• Experience in regulated industries like financial services (preferred)
• Familiarity with email testing tools and deliverability best practices (preferred)
• Basic knowledge of email authentication protocols (preferred)

Pay & Schedule

• Hourly pay rate: $35 - $42 per hour (dependent on experience)
• Worksite: Cleveland, OH 44144
• Hours: 3-4 days/week onsite, flexible with shift details

Benefits

• Competitive benefits package
• Career growth opportunities
• Collaborative team environment that values precision, organization, and professional development