Eligibility Worker (Public Benefits Specialist) Bilingual Preferred English/Spanish

Summary Of Duties

You will perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.

You will interview applicants in person, by phone, by email to gather information needed to assess and determine if there is a need for services and benefits.

You will assess client family strengths and needs, connect families to other resources and programs.

You will update narrative reports summarizing new information from clients and collateral sources, findings of home visits, and conclusions.

You will learn more about our programs, as your work providing services will be through the Oregon Eligibility Partnership (OEP).

Minimum Qualifications

• One year of experience working at the Human Services Specialist 1 level for the State of Oregon;
• OR Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
• OR An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
• OR An equivalent combination of education, training, and experience relative to the class concept.

Essential Attributes

• Demonstrated experience communicating effectively and working with individuals of a diverse population, as well as with individuals experiencing financial or emotional stress.
• Experience successfully prioritizing work and attending to detail.
• Experience researching, interpreting, and applying policies and regulations in a work environment with frequently changing processes.
• Experience using time management, organization, and prioritization skills to meet deadlines.
• Experience working cooperatively in a team environment and making joint decisions in support of the department mission.

Bilingual Preference

We prefer candidates that are bilingual in English and Spanish.

Working Conditions

Work is conducted in offices and other program sites. This position is not eligible for remote work.

May interact with clients who are under emotional or financial stress.

May require sitting at a terminal or telephone for prolonged periods of the workday.

Background Checks And Requirements

If selected as a finalist, we will conduct a criminal history and background check.

An adverse criminal history or background check may lead to disqualification.

Benefits

• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Awesome benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%.
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

The recruiter for this position is Ryan Bennett.

Email: ryan.bennett@odhs.oregon.gov