ELIGIBILITY WORKER IV - DEPARTMENT OF HUMAN SERVICES - WAILUKU, MAUI

Duties Summary

The positions are located within the Department of Human Services in the Med-QUEST Division (MQD). The MQD Eligibility Workers provide eligible low-income adults and children access to health and medical coverage through managed care plans. They determine the initial and/or on-going eligibility of applicants/recipients for the State's medical assistance programs.

Minimum Qualification Requirements

• Legal Authorization To Work: Citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
• Education Requirement: High school diploma or equivalent.
• General Experience Requirement: Three (3) years of experience involving public contact work that required providing information, answering questions and inquiries, and explaining policies, rules, and regulations in person or by telephone; and utilizing a computer to retrieve and enter data.
• Specialized Experience Requirement: Three (3) years of progressively responsible work experience which demonstrated knowledge of philosophy, goals, functions and standards of services for public assistance programs and the ability to perform eligibility determination work. At least one year of the three years of specialized experience must have provided the applicant with the knowledge and ability to apply regulations, policies and procedures of the pertinent public assistance program(s) in which the vacancy exists.
• Supervisory Aptitude: Demonstrated aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision, e.g. by serving as a group or team leader, or in similar work in which opportunities for demonstrating supervisory capabilities exist; or by completion of training courses in supervision accompanied by application of supervisory skills in work assignments, and/or favorable appraisals by a supervisor indicating the possession of supervisory potential.

Other Information

• The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
• To qualify for the Public Service Loan Forgiveness (PSLF) Program, individuals must make 120 qualifying payments while employed by a qualifying employer.
• The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications.
• In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency.

Testing Information

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.