Electronic Security Operations Superintendent
About the role
The Operations Superintendent provides multi-site operational oversight, execution enablement, and escalation management across multiple active projects. This role ensures that site teams are properly resourced, aligned to priorities, and operating within safety, quality, and governance standards. The Superintendent acts as a critical support layer between Site Leads and Field Operations Management, ensuring consistent performance, removing barriers to execution, and maintaining operational stability across projects.
Responsibilities
- Multi-Site Operational Oversight
- Maintain visibility into execution status across multiple active job sites
- Monitor progress, risks, and readiness indicators across projects
- Identify trends impacting productivity, safety, and quality
- Ensure issues are surfaced early and escalated appropriately
- Site Leadership Support & Enablement
- Serve as the primary support resource for Site Leads
- Ensure alignment on priorities, standards, and escalation protocols
- Assist in resolving constraints beyond site-level authority
- Reinforce accountability without assuming execution ownership
- Field Readiness & Coordination (Oversight)
- Support resolution of access, logistics, and work-zone challenges
- Coordinate with general contractors and trades when issues exceed site authority
- Identify and escalate readiness gaps across projects
- Prevent systemic issues from impacting multiple sites
- Safety Oversight
- Ensure consistent enforcement of safety standards across all sites
- Monitor for unsafe trends and intervene when necessary
- Escalate safety risks and incidents promptly
- Promote a culture of proactive safety leadership
- Cross-Functional Collaboration
- Partner with Project Managers to provide field insights impacting schedule and scope
- Support validation of sequencing and execution feasibility
- Coordinate with Construction Management on technical assessments
- Assist commissioning readiness in coordination with integration teams
- Blocker Identification & Escalation
- Identify and resolve issues beyond Site Lead authority when possible
- Escalate:
- Staffing issues to Field Operations Management
- Technical concerns to Construction/Engineering teams
- Schedule or scope risks to Project Managers
- Track recurring issues through resolution
Requirements
- Strong operational leadership across multiple concurrent projects
- Excellent problem-solving and escalation management skills
- Deep understanding of field operations and construction environments
- Ability to influence without direct authority
- Strong communication and cross-functional coordination skills
- Safety leadership and risk identification expertise
About the company
i2G specializes in advanced physical electronic security and life safety solutions, with proven experience in surveillance, access control, intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. i2G excels in design, project management, commissioning, and enterprise technology integrations. The company’s mission is to provide products and services that meet customers’ needs, giving them a vital advantage in today’s market and helping to protect what matters most.
This position is with i2G Systems, a company strengthened by a strategic investment from Kastle Systems. Learn more about i2G. Read more about the partnership.