Electronic Resources Administrative Specialist, Administrative Analyst/Specialist, Exempt I

This position is open to Sonoma State University employees only.

About the Role

Reporting to the Associate Dean and serving as a member of the Collections and Technical Services team, the Electronic Resources Administrative Specialist performs specialized administrative, analytical, and program duties related to the electronic resource lifecycle. Responsibilities include license and renewal tracking, vendor communication, access troubleshooting, usage data collection and analysis, and workflow documentation for the University Library’s electronic resources. The role involves developing, altering, implementing, and evaluating administrative policies and procedures, conducting independent research, compiling data, and preparing reports with actionable recommendations. The Specialist contributes to complex projects, often providing project leadership or representing the unit on key initiatives, while supporting effective stewardship of library collections and responsive service to students, faculty, staff, and other library users.

Contacts involve interaction with all levels inside and outside the university and may include handling sensitive and confidential information.

Responsibilities

• Manage the electronic resource lifecycle, including acquisition, activation, access management, renewal, troubleshooting, assessment, documentation, and cancellation.
• Track licenses and renewals, communicate with vendors, and troubleshoot access issues.
• Collect and analyze usage data (e.g., COUNTER reports, cost-per-use, overlap analysis, renewal data) to support decision-making.
• Develop, implement, and evaluate administrative policies and procedures.
• Document workflows, improve procedures, provide training, and contribute to cross-functional projects.
• Plan and conduct research, compile data, and prepare reports with reliable conclusions and actionable recommendations.
• Lead or represent the unit on key projects and events.

Requirements

• Bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis, and evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
• Two or more years of related experience.
• Intermediate proficiency with computers and Microsoft Office (Word, Excel).

Preferred Qualifications

• Experience working in an academic library and managing library electronic resources.
• Experience with one or more aspects of the e-resource lifecycle (e.g., acquisition, activation, access management, renewal, troubleshooting, assessment, documentation, or cancellation).
• Experience in a consortial library environment with shared systems, collections, and e-resource management workflows.
• Knowledge of Google Suite, personnel scheduling software, library automated systems, ExLibris Alma, Primo, and PeopleSoft.

Pay

This is a full-time, exempt position with a monthly salary range of $5,274 - $7,684 (CSU Classification Step 1 - Step 20). Step placement will be determined based on relevant qualifications and professional experience, not expected to exceed Step 3 ($5,488).

Benefits

• Medical, dental, vision, life, and disability insurance.
• Retirement benefits through CalPERS.
• Tuition waiver.
• Vacation and sick leave.
• 15 paid holidays per year.
• Eligibility for the Public Service Loan Forgiveness Program (PSLF).
• For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored.

A comprehensive benefits summary is available online.

About Sonoma State University

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning, and inclusion. Values include diversity, sustainability, community engagement, respect, responsibility, excellence, and integrity. The university strives to cultivate a community where a diverse population can learn and work in an atmosphere of civility and respect, encouraging innovation, experimentation, and creativity in the pursuit of excellence for all members of the university community.