Electronic Health Records/Health IT Account System Administrator 4

Location: Richmond, VA · 12+ month contract

About the role

Must have excellent organization and planning skills, corrections experience, and an understanding of the utilization of technology in the business processes for the Electronic Health Records (EHR) program. The ideal candidate will have experience in a recognized Electronic Health Record system.

Responsibilities

• Identify and quantify IT risk factors for EHR application security and related infrastructure.
• Manage user accounts, including creating, changing, and deleting accounts per request.
• Provide Tier III and other support to various constituencies.
• Investigate, troubleshoot, and diagnose hardware or software failures; recover systems as needed.
• Coordinate and communicate with impacted constituencies.
• Apply OS patches and upgrades regularly; upgrade administrative tools and utilities.
• Configure and add new services as necessary.
• Upgrade and configure system software that supports GIS infrastructure or asset‑management applications per project or operational needs.
• Maintain operational, configuration, and procedural documentation.
• Perform periodic performance reporting to support capacity planning.
• Conduct ongoing performance tuning, hardware upgrades, and resource optimization.

Requirements

• Experience with a recognized Electronic Health Record system.
• Strong organization and planning abilities.
• Corrections experience.
• Knowledge of Active Directory, group permissions, PC refresh, and software installations.
• Experience with inventory and software management using Asset Panda.
• Proficiency in Microsoft OS, MS Office, Teams/SharePoint, VPN access, and related tools.
• Familiarity with Keystone Edge, DocuSign, VITA Remote tools, DEXIS, Adobe, and related applications.
• Effective oral and written communication skills.

Schedule

4 days on site and 1 tele‑work day.