Electronic Game Support / Maintenance Technician
Puttshack · Philadelphia, PA · 3 wk ago
On-siteManagementFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Content:
- Intro about Puttshack (description). Could be "About the role" or maybe "About the company"? The instruction: use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content.
We have:
- "Now Hiring / Immediate Opportunity For Electronic Game Support / Maintenance Technician" - not a heading.
- "The Game Technician position is responsible for maintaining the functionality of our unique game technology. Our Game Technicians are knowledgeable on the mechanics and operations of the game/courses and ensure they are performing properly, and safely. Through various troubleshooting and repair techniques as well as timely and accurate reporting, the Game Technician will work closely with the venue team to resolve technical issues promptly and efficiently, contributing to a positive and engaging atmosphere and guest experience on the course."
That's description of role; could be "About the role".
- "We'd Like For You To Have 2+ years' experience in technical support or maintenance.Proficient with computer systems, technology and PC hardware installationsAbility to learn unique software and hardware systems that support the game.Familiarity with technical documentation; ability to read schematics and wiring diagramsFamiliarity with electronic circuitry and testing equipmentSkilled in practical application of electronics and mechanics.Experience with using hand tools and small power toolsPossess a guest focused mind set; provide an exceptional experienceAbility to effectively communicate with management, peers, and guestsStrong problem solving skills and ability to multi taskMust have flexibility to work varied schedules to include working on days, nights, holidays, and weekends and requires standing and/or walking for extended periods of timeThis position must pass a post-offer background check."
That's requirements/qualifications.
- "Preferred Skills And Experience Proven experience in technical support and maintenance in a gaming or entertainment environment.Strong problem-solving skills down to the component level and the ability to troubleshoot complex issues effectively.Experience with small electronic and mechanical repairsFamiliar with Ethernet data infrastructureSoldering experienceBasic understanding of electromechanical devicesExamples: linear actuators, small conveyor systems, etc."
That's preferred skills.
- "Position Responsibilities May Include, But Not Limited To The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this position, the associate/team member will regularly be required to: Work in a noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Kneel, stoop, bend and twist frequently Read and write handwritten notes. Lift and carry up to 30 pounds. Work environment- potentially confined, crowded, guest occupied space of variable noise and temperature levels Physical demands-necessary ability to move and lift 10-50lbs, navigate stairs and dimly lit areas, remain on feet for an entire shift throughout all venue areas including kitchen, stairs, etc. Ability to kneel, stoop, bend and twist. Hand dexterity to work with small tools and fine-tune small components Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."
That's responsibilities/physical demands.
- "What's In It For You Paid Time Off & Health InsuranceGREAT growth opportunities401k50% Off Meals & Free Mini GolfParental Leave & Paid Volunteer HoursEarned paid sick time in accordance with applicable municipal and/or state laws."
That's benefits.
- Then mission/vision/values etc. Could be "About the company" but not required heading; maybe we can include as "About the role"? Already used. Could add "Company Overview" but not in allowed headings list. The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings? It says "Use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Content:
- Intro about Puttshack (description). Could be "About the role" or maybe "About the company"? The instruction: use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content.
We have:
- "Now Hiring / Immediate Opportunity For Electronic Game Support / Maintenance Technician" - not a heading.
- "The Game Technician position is responsible for maintaining the functionality of our unique game technology. Our Game Technicians are knowledgeable on the mechanics and operations of the game/courses and ensure they are performing properly, and safely. Through various troubleshooting and repair techniques as well as timely and accurate reporting, the Game Technician will work closely with the venue team to resolve technical issues promptly and efficiently, contributing to a positive and engaging atmosphere and guest experience on the course."
That's description of role; could be "About the role".
- "We'd Like For You To Have 2+ years' experience in technical support or maintenance.Proficient with computer systems, technology and PC hardware installationsAbility to learn unique software and hardware systems that support the game.Familiarity with technical documentation; ability to read schematics and wiring diagramsFamiliarity with electronic circuitry and testing equipmentSkilled in practical application of electronics and mechanics.Experience with using hand tools and small power toolsPossess a guest focused mind set; provide an exceptional experienceAbility to effectively communicate with management, peers, and guestsStrong problem solving skills and ability to multi taskMust have flexibility to work varied schedules to include working on days, nights, holidays, and weekends and requires standing and/or walking for extended periods of timeThis position must pass a post-offer background check."
That's requirements/qualifications.
- "Preferred Skills And Experience Proven experience in technical support and maintenance in a gaming or entertainment environment.Strong problem-solving skills down to the component level and the ability to troubleshoot complex issues effectively.Experience with small electronic and mechanical repairsFamiliar with Ethernet data infrastructureSoldering experienceBasic understanding of electromechanical devicesExamples: linear actuators, small conveyor systems, etc."
That's preferred skills.
- "Position Responsibilities May Include, But Not Limited To The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this position, the associate/team member will regularly be required to: Work in a noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Kneel, stoop, bend and twist frequently Read and write handwritten notes. Lift and carry up to 30 pounds. Work environment- potentially confined, crowded, guest occupied space of variable noise and temperature levels Physical demands-necessary ability to move and lift 10-50lbs, navigate stairs and dimly lit areas, remain on feet for an entire shift throughout all venue areas including kitchen, stairs, etc. Ability to kneel, stoop, bend and twist. Hand dexterity to work with small tools and fine-tune small components Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."
That's responsibilities/physical demands.
- "What's In It For You Paid Time Off & Health InsuranceGREAT growth opportunities401k50% Off Meals & Free Mini GolfParental Leave & Paid Volunteer HoursEarned paid sick time in accordance with applicable municipal and/or state laws."
That's benefits.
- Then mission/vision/values etc. Could be "About the company" but not required heading; maybe we can include as "About the role"? Already used. Could add "Company Overview" but not in allowed headings list. The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings? It says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings where appropriate. Probably we should stick to those. The mission/vision/values could be considered "About the role"? Not exactly. Could be omitted? But we must preserve ALL substantive information; we cannot discard mission/vision/values if they are substantive. However they might be considered boilerplate? It's company culture; maybe we can include under "About the role" as a paragraph.
We also have Pay and Schedule not explicitly stated; there is no pay or schedule specifics besides "flexibility to work varied schedules". That's schedule info but not explicit schedule like "full-time". Could we create a Schedule section with that? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state schedule flexibility, so we can include Schedule section with that detail. Pay: not stated, so no Pay section.
Benefits: we have benefits listed, so include Benefits.
Skills: we have skills (both required and preferred). Could combine under Skills.
Requirements and Qualifications: maybe combine? The instruction says prefer a few substantive sections over many thin ones. So we could have sections: About the role, Responsibilities, Requirements (including qualifications and preferred skills), Skills, Benefits, Schedule.
But we also have "Qualifications" separate; maybe we can merge Requirements and Qualifications into one.
We need to use - for any list of duties/requirements/benefits. So for each list we need to use ul/li.
We need to use
for prose.
We must not repeat job title as heading.
We must not include Job ID etc.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The EEO statement at end is boilerplate; remove. Also the "In order to be hired at Puttshack you must be at least 18 years old..." maybe also boilerplate? It's a requirement but could be considered substantive? It's a legal requirement; but maybe we keep as part of Requirements? It's not duplicated. Might keep.
But the instruction says remove EEO/equal-opportunity boilerplate. The statement about equal opportunity is definitely boilerplate. The age requirement maybe not EEO but still a condition; could keep.
We also need to remove duplicated lines.
Now craft HTML.
We'll have:
About the role
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really about having fun - and doing something fun - together. The Game Technician position is responsible for maintaining the functionality of our unique game technology. Our Game Technicians are knowledgeable on the mechanics and operations of the game/courses and ensure they are performing properly, and safely. Through various troubleshooting and repair techniques as well as timely and accurate reporting, the Game Technician will work closely with the venue team to resolve technical issues promptly and efficiently, contributing to a positive and engaging atmosphere and guest experience on the course.
Responsibilities
- Work in a noisy, fast‑paced environment with distracting conditions.
- Move about the facility and stand for long periods of time.
- Kneel, stoop, bend and twist frequently.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Navigate potentially confined, crowded, guest‑occupied spaces with variable noise and temperature levels.
- Move and lift 10‑50 lbs, navigate stairs and dimly lit areas, remain on feet for an entire shift throughout all venue areas including kitchen, stairs, etc.
- Use hand dexterity to work with small tools and fine‑tune small components.
Requirements
- 2+ years’ experience in technical support or maintenance.
- Proficient with computer systems, technology and PC hardware installations.
- Ability to learn unique software and hardware systems that support the game.
- Familiarity with technical documentation; ability to read schematics and wiring diagrams.
- Familiarity with electronic circuitry and testing equipment.
- Skilled in practical application of electronics and mechanics.
- Experience using hand tools and small power tools.
- Guest‑focused mindset; provide an exceptional experience.
- Ability to effectively communicate with management, peers, and guests.
- Strong problem‑solving skills and ability to multitask.
- Flexibility to work varied schedules, including days, nights, holidays, and weekends.
- Ability to stand and/or walk for extended periods of time.
- Must pass a post‑offer background check.
- Must be at least 18 years old (21 for some roles).
Skills
- Proven experience in technical support and maintenance in a gaming or entertainment environment (preferred).
- Strong problem‑solving skills down to the component level; ability to troubleshoot complex issues effectively.
- Experience with small electronic and mechanical repairs.
- Familiar with Ethernet data infrastructure.
- Soldering experience.
- Basic understanding of electromechanical devices (e.g., linear actuators, small conveyor systems).
Benefits
- Paid Time Off & Health Insurance
- Great growth opportunities
- 401(k)
- 50% off meals & free mini golf
- Parental Leave & Paid Volunteer Hours
- Earned paid sick time in accordance with applicable municipal and/or state laws
Schedule
Flexibility to work varied schedules, including days, nights, holidays, and weekends; requires standing and/or walking for extended periods of time.
We need to ensure no duplicate content. The schedule appears also in requirements; but we can keep both? Might be duplicate. To avoid duplication, maybe we mention schedule only in Schedule section and not repeat in Requirements. But the requirement list includes flexibility to work varied schedules; we could keep it there and not have separate Schedule. However we need to include Schedule section only if posting actually states them; it does, but we can still include it; duplication is okay? The instruction says remove duplicated lines. So we should avoid duplicating the same sentence. So we should either put schedule info in Schedule section and not repeat in Requirements. Let's adjust.
Thus in Requirements we remove the flexibility line. We'll keep other requirements.
Now check for any other duplicated lines: The responsibilities list includes "Ability to kneel, stoop, bend and twist." and also "Hand dexterity to work with small tools and fine-tune small components." That's fine.
Now ensure we didn't miss any substantive info: The description about Puttshack mission/vision/values we omitted. That's substantive but maybe considered company overview; we could incorporate into About the role paragraph. Let's add a sentence about mission/vision/values after the description.
Add: "Puttshack’s purpose is to bring everyone in to play; its vision is to be the universal answer to the question ‘Where should we get together?’; its mission is to create lasting memories for people of all generations through a shared, world‑class entertainment experience; and its values include bringing your ‘A
- for any list of duties/requirements/benefits. So for each list we need to use ul/li.
We need to use
for prose. We must not repeat job title as heading. We must not include Job ID etc. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The EEO statement at end is boilerplate; remove. Also the "In order to be hired at Puttshack you must be at least 18 years old..." maybe also boilerplate? It's a requirement but could be considered substantive? It's a legal requirement; but maybe we keep as part of Requirements? It's not duplicated. Might keep. But the instruction says remove EEO/equal-opportunity boilerplate. The statement about equal opportunity is definitely boilerplate. The age requirement maybe not EEO but still a condition; could keep. We also need to remove duplicated lines. Now craft HTML. We'll have:
About the role
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really about having fun - and doing something fun - together. The Game Technician position is responsible for maintaining the functionality of our unique game technology. Our Game Technicians are knowledgeable on the mechanics and operations of the game/courses and ensure they are performing properly, and safely. Through various troubleshooting and repair techniques as well as timely and accurate reporting, the Game Technician will work closely with the venue team to resolve technical issues promptly and efficiently, contributing to a positive and engaging atmosphere and guest experience on the course.
Responsibilities
- Work in a noisy, fast‑paced environment with distracting conditions.
- Move about the facility and stand for long periods of time.
- Kneel, stoop, bend and twist frequently.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Navigate potentially confined, crowded, guest‑occupied spaces with variable noise and temperature levels.
- Move and lift 10‑50 lbs, navigate stairs and dimly lit areas, remain on feet for an entire shift throughout all venue areas including kitchen, stairs, etc.
- Use hand dexterity to work with small tools and fine‑tune small components.
Requirements
- 2+ years’ experience in technical support or maintenance.
- Proficient with computer systems, technology and PC hardware installations.
- Ability to learn unique software and hardware systems that support the game.
- Familiarity with technical documentation; ability to read schematics and wiring diagrams.
- Familiarity with electronic circuitry and testing equipment.
- Skilled in practical application of electronics and mechanics.
- Experience using hand tools and small power tools.
- Guest‑focused mindset; provide an exceptional experience.
- Ability to effectively communicate with management, peers, and guests.
- Strong problem‑solving skills and ability to multitask.
- Flexibility to work varied schedules, including days, nights, holidays, and weekends.
- Ability to stand and/or walk for extended periods of time.
- Must pass a post‑offer background check.
- Must be at least 18 years old (21 for some roles).
Skills
- Proven experience in technical support and maintenance in a gaming or entertainment environment (preferred).
- Strong problem‑solving skills down to the component level; ability to troubleshoot complex issues effectively.
- Experience with small electronic and mechanical repairs.
- Familiar with Ethernet data infrastructure.
- Soldering experience.
- Basic understanding of electromechanical devices (e.g., linear actuators, small conveyor systems).
Benefits
- Paid Time Off & Health Insurance
- Great growth opportunities
- 401(k)
- 50% off meals & free mini golf
- Parental Leave & Paid Volunteer Hours
- Earned paid sick time in accordance with applicable municipal and/or state laws
Schedule
Flexibility to work varied schedules, including days, nights, holidays, and weekends; requires standing and/or walking for extended periods of time.
We need to ensure no duplicate content. The schedule appears also in requirements; but we can keep both? Might be duplicate. To avoid duplication, maybe we mention schedule only in Schedule section and not repeat in Requirements. But the requirement list includes flexibility to work varied schedules; we could keep it there and not have separate Schedule. However we need to include Schedule section only if posting actually states them; it does, but we can still include it; duplication is okay? The instruction says remove duplicated lines. So we should avoid duplicating the same sentence. So we should either put schedule info in Schedule section and not repeat in Requirements. Let's adjust. Thus in Requirements we remove the flexibility line. We'll keep other requirements. Now check for any other duplicated lines: The responsibilities list includes "Ability to kneel, stoop, bend and twist." and also "Hand dexterity to work with small tools and fine-tune small components." That's fine. Now ensure we didn't miss any substantive info: The description about Puttshack mission/vision/values we omitted. That's substantive but maybe considered company overview; we could incorporate into About the role paragraph. Let's add a sentence about mission/vision/values after the description. Add: "Puttshack’s purpose is to bring everyone in to play; its vision is to be the universal answer to the question ‘Where should we get together?’; its mission is to create lasting memories for people of all generations through a shared, world‑class entertainment experience; and its values include bringing your ‘A