Electrical Operation Manager

Join Our Team

A growing, established, and reputable company has an immediate opportunity for an Electrical Operation Manager.

About the role

This position will be responsible for leading a team of service technicians in service repair and installing residential electrical. The successful candidate will have Three to Five (3 to 5) years of experience in running a service division of an electrical contractor.

Responsibilities

• Sets up and maintains schedules and assignments for the team.
• Ensures the team follows all electrical codes and standards.
• Suggests ways to increase revenues and efficiency.
• Determines the work schedule and assignments.
• Completes installations and repairs as needed.
• Oversees training and scheduling of both journeyman and apprentice electricians, which involves determining how to best use and grow each employee.
• Prepares bids for jobs that require estimates and ensures that the job runs on or below budget.
• Provides ongoing technical guidance and support to the team of electricians.
• Field visits with technicians to help diagnose and troubleshoot complicated electrical issues and provide viable solutions.
• Holds technicians accountable to processes, refines procedures where needed, and drives consistent remarkable customer experiences.
• Deals with difficult customers and customer complaints.
• Covers logistics for materials and equipment needed to complete the job.
• Coordinates with other departments for labor, material, and equipment resources.
• Attends weekly management accountability meetings.
• Assists in the performance review and development planning of personnel.
• Investigates accidents and other safety-related issues and takes corrective action as needed.
• Works closely with the Office Administrator and ensures that invoices are generated and distributed to customers.
• Holds departmental meetings on a weekly basis.
• Assists in the collection of past due accounts in working with the office manager.
• Analyzes service productivity and recommends changes to improve customer service and profitability.
• Develops and implements a marketing plan which promotes new and repeat business.
• Responsible for managing all labor, materials, and equipment costs on a job, and for the overall department as it relates to the company's profit and loss.
• Undertakes other duties as assigned by Management.

Requirements

• Educational and experience requirements include a high school diploma and a journeyman’s electrician license.
• Previous sales and management experience of Three to Five (3 to 5) years in the electrical contracting industry.
• Strong technical knowledge with the ability to read and understand technical specifications.
• Strong computer skills and proficient with MS Office products.
• Able to think creatively and solve problems.
• Able to work under pressure and handle stress.
• Proven ability to coach and develop others.
• Able to comprehend, summarize, edit, and analyze data.
• Must be well organized, and a self-starter.
• Displays project management and problem-solving skills.
• Excellent customer service skills.

Benefits

• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Company car
• Paid time off

Skills

• Strong technical knowledge with the ability to read and understand technical specifications.
• Strong computer skills and proficient with MS Office products.
• Able to think creatively and solve problems.
• Able to work under pressure and handle stress.
• Proven ability to coach and develop others.
• Able to comprehend, summarize, edit, and analyze data.
• Must be well organized, and a self-starter.
• Displays project management and problem-solving skills.
• Excellent customer service skills.

Pay

We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.

Schedule

We want YOU to have time for the most important things in your life. Our scheduling is flexible.

Franchise Information

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.