Electrical Field Supervisor
Buckeye Heating, Cooling, Plumbing & Electrical · Worthington, OH · 3 mo ago
ManufacturingFull-time
What's In It For Me?
- Market Value Compensation ($80,000-$110,000 + Performance Bonus Opportunity)
- Company Vehicle Provided
- Company Matched Health Savings Account and 401k Retirement Account
- FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
- Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
- Six (6) Paid Company Holidays
- One (1) Paid Community Service Day
- Company Paid Other Time Off (Bereavement & Jury Duty)
What Will I Do?
- Provide hands-on leadership while ensuring the electrical department operates safely, efficiently, and profitably.
- Lead, coach, mentor, and develop a high-performing team of residential electricians.
- Conduct ride-alongs and field coaching to improve technical skills, customer experience, and sales performance.
- Create development plans for team members and assist with recruiting, interviewing, onboarding, and developing new electricians.
- Foster a culture centered on accountability, teamwork, safety, and continuous improvement.
- Oversee residential electrical installations from start to completion.
- Supervise installations including whole-home generators, electrical panels and service upgrades, and residential electrical systems.
- Review work for quality, code compliance, and customer satisfaction.
- Troubleshoot complex electrical issues and provide technical guidance to the field.
- Ensure projects are completed on schedule and within budget.
- Monitor productivity, labor utilization, overtime, and material costs.
- Manage electrical inventory, tools, equipment, and fleet readiness.
- Reduce callbacks and warranty work through quality assurance.
- Promote lead generation opportunities while delivering exceptional customer experiences.
- Support department growth through technician coaching and performance management.
- Partner with leadership to develop operational strategies that drive profitability and customer satisfaction.
- Ensure compliance with all NEC, OSHA, and company safety standards.
- Maintain clean, organized, and safe job sites.
- Review electrical plans, schematics, and specifications to ensure accurate installations.
- Perform quality inspections and maintain accurate reporting.
- Handle escalated customer concerns with professionalism and a commitment to 100% customer satisfaction.
What Makes You Successful?
- Proven experience leading residential electrical teams.
- Previous experience as an Electrical Supervisor, Foreman, Field Supervisor, or Service Manager.
- Strong knowledge of residential electrical systems, service upgrades, generators, and panel replacements.
- Advanced troubleshooting and diagnostic abilities.
- Thorough knowledge of National Electrical Code (NEC).
- Strong leadership, coaching, and communication skills.
- Experience managing productivity, labor costs, and field operations.
- Ability to motivate and develop technicians to reach their full potential.
- Valid driver's license with an acceptable driving record.
- Ability to successfully pass pre-employment screening.
Preferred Qualifications
- Master Electrician License (preferred).
- Nextstar Service System experience OR similar sales/service coaching experience.
- Strong understanding of KPIs including average ticket, closing rate, callbacks, and technician performance.