Electrical Field Service Engineer

Location: Ohio-based; 75%+ travel; Full‑time; Department: Field Service.

About the role

We are looking for a technically skilled Electrical Field Service Engineer to install, commission, troubleshoot, and service critical power distribution equipment, primarily in data center environments. This position is suited for someone who enjoys hands-on problem solving, field work, and working independently while collaborating with engineering and service teams.

Responsibilities

• Install and support startup of electrical power distribution systems
• Assist with commissioning, system verification, and functional testing
• Configure and troubleshoot HMIs and control interfaces
• Verify equipment operation and compliance with applicable electrical codes and safety requirements
• Troubleshoot and repair 3-phase power systems, transformers, high-voltage components, switchgear, and distribution equipment
• Diagnose electrical issues using a systematic, root-cause approach
• Read and interpret electrical schematics, one-line diagrams, and mechanical drawings
• Troubleshoot 24V, 120V, and 480V systems, including basic PLCs, fuses, breakers, and transformers
• Act as the onsite technical point of contact
• Work with engineering and internal teams to resolve field issues
• Train equipment operators and maintenance personnel
• Communicate system conditions, findings, and recommended next steps clearly in person, by email, and through service reports
• Prepare accurate and detailed service reports
• Record parts usage, labor hours, and service activities in the company system
• Identify recurring equipment issues and provide feedback for product and process improvements
• Assist with service procedures, technical documentation, training materials, and internal knowledge resources
• Perform other assigned duties as needed

Qualifications

• 3-7+ years of experience in field service, electrical service, or a related position
• Strong electrical and mechanical troubleshooting abilities
• Working knowledge of 24V, 120V, and 480V electrical systems
• Basic PLC troubleshooting experience
• Knowledge of fuses, breakers, and transformers
• Ability to interpret electrical schematics and mechanical drawings
• Willingness to travel 75%+, including occasional short-notice assignments
• Valid driver's license
• Ability to pass a background check and drug screening
• Strong documentation and attention-to-detail skills

Skills

• Data center electrical or power infrastructure
• Switchgear, UPS systems, PDUs, RPPs, or similar equipment
• Electrical commissioning or commissioning support
• OSHA or other formal safety training
• Dependable and technically minded problem solver
• Comfortable working independently in field environments
• Professional and composed when working with customers
• Organized, detail-oriented, and accountable
• Focused on quality, safety, and continuous improvement