Electrical Field Engineer, Field Engineering

About the role

As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support to AWS data centers from design inception through site improvement and maintenance. You will serve as the go-to engineering resource for your region, offering technical advice, troubleshooting failures, conducting root cause analysis, and creating corrective action documentation. You will directly support operational issues with ad-hoc training, complex operating procedure reviews, and event support. You will own conceptual designs for data center upgrades and solutions that add capacity, improve availability, increase efficiency, and enhance sustainability. You will interface with internal teams including data center operations, design engineering, server hardware, and environmental health and safety to promote standards that maintain consistency and reliability. You will develop innovative solutions, work on concurrent projects across multiple geographical regions, initiate and lead engineering audits (including on-site visits), produce risk reports with recommended mitigations, and act as the resident engineer during new construction projects, supporting construction, commissioning, and turnover.

Responsibilities

• Provide full life-cycle engineering support for AWS data centers.
• Serve as the regional technical expert for troubleshooting, root cause analysis, and corrective action documentation.
• Support operational issues with training, procedure reviews, and event support.
• Own conceptual designs for upgrades and solutions that add capacity, improve availability, increase efficiency, and enhance sustainability.
• Collaborate with operations, design engineering, server hardware, and EHS teams to maintain service consistency and reliability.
• Develop innovative solutions for AWS data centers.
• Work on concurrent projects across multiple geographical regions.
• Initiate and lead engineering audits, including on-site visits.
• Produce reports outlining risks with recommended mitigations and remediations.
• Act as resident engineer during new construction projects, supporting construction, commissioning, and turnover.

Requirements

• Bachelor's degree in Electrical Engineering or a related field.
• NETA or ASHRAE certification or commissioning-specific education courses.
• Knowledge of critical data center mechanical and electrical equipment.
• Knowledge of Microsoft Office including Outlook, Word, and Excel.
• Experience with the design, construction, operation, or maintenance of mission-critical facilities, especially data centers.

Preferred qualifications

• Knowledge of building codes and regulations for your region.
• Knowledge of commercial or industrial power systems or mechanical systems.
• Experience carrying design concepts through exploration, development, and into deployment or mass production.
• Experience using a variety of web-based and other software tools for calculation and data processing.

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate—customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.