Electrical Department Manager
About the Role
We are seeking an experienced Electrical Department Manager to lead and oversee electrical operations, including service, install, and overall team performance. This role is responsible for managing electricians, ensuring code compliance, driving productivity, and delivering high-quality workmanship and customer satisfaction. The ideal candidate is a strong leader with deep technical expertise and a focus on safety and operational excellence.
Responsibilities
- Lead, supervise, and support a team of electricians and apprentices.
- Oversee daily electrical operations, including service calls and installation projects.
- Ensure all work complies with local, state, and national electrical codes.
- Perform job site inspections and quality control checks.
- Train, mentor, and develop team members to improve technical skills and performance.
- Assist with troubleshooting complex electrical issues and escalations.
- Partner with sales and estimating teams on job scope, bids, and project planning.
- Manage scheduling, workflow, and resource allocation to maximize efficiency.
- Monitor job costs, labor productivity, and overall department performance.
- Enforce safety standards, policies, and procedures at all times.
- Support hiring, onboarding, and performance management of electrical staff.
Requirements
- 10+ years of electrical experience, with at least 2 years in a management role.
- Experience in residential electrical service highly preferred.
- Valid Master Electrician License (as required by state/local regulations).
- Experience with field service management software (e.g., Service Titan or similar).
- Strong knowledge of electrical systems, troubleshooting, and installation practices.
- Familiarity with local electrical codes and safety standards.
- Proven leadership, communication, and team management skills.
- Ability to read blueprints, schematics, and technical drawings.
- A current and valid driver’s license in the state in which you will work.
- Must be willing to undergo a background check, drug screen, physical, and lift test (must be able to frequently lift, push, and pull up to 50 lbs).
Work Environment
- Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces.
- Regularly works in confined spaces and moves materials up to 50 pounds.
- Operates hand and power tools and vehicles.
- Must be able to see, hear, and exchange accurate information with customers and team members.
- Regular exposure to outdoor weather, noise, and dust.
- Reasonable accommodations may be made to perform essential functions.
Benefits
- Competitive pay: Annual salary + performance-based bonuses.
- Company truck with gas card.
- Comprehensive medical, dental, and vision coverage.
- 401(k) with company match.
- Generous paid time off (PTO) to support work-life balance.
- Ongoing opportunities for professional growth and advancement.
- A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
Pay
Pay Range: $80,000 USD - $140,000 USD
About HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security.