Electrical Controls & LV/MV Switchgear Technician II

About the role

Are you the person customers count on when their power system trips, a PLC program misbehaves, or a breaker won’t close? If you thrive on solving tough electrical problems without hand-holding, this Technician II role is for you.

Responsibilities

• Diagnose and repair: transformers, circuit breakers, low/medium-voltage switchgear, PLC controls, and SCADA interfaces.
• Own on-site troubleshooting with minimal supervision to minimize downtime.
• Perform inspections, testing, and verification to industry standards.
• Partner with senior technicians/engineers on escalations and complex calls.
• Be the main point of contact for the customer during service activities.
• Produce clear reports: test data, findings, corrective actions, and performance insights.
• Schedule and prioritize work; coordinate parts and tools for efficient completion.
• Maintain precise records for inventory, time, and equipment usage.
• Use remote diagnostics; support junior and senior teammates remotely as needed.
• Lead with safety: run briefings, site hazard assessments, and follow OSHA/company protocols.
• Contribute to SOPs and recommend improvements to elevate service delivery.

Requirements

• High school diploma or equivalent required; Associate’s in Electrical/Mechanical Engineering preferred.
• NFPA 70E, OSHA 30, or related certifications are a plus.
• 3–5 years of field service experience in power systems, electrical equipment, or industrial controls.
• Track record troubleshooting and repairing complex electrical systems/components.
• Experience with PLCs, SCADA, LV/MV switchgear, transformers, breakers, and protective relays.
• Familiarity with field service software/tools is helpful.
• Ability to travel frequently with overnight stays across the U.S.
• Valid driver’s license and clean driving record.
• Ability to read and interpret schematics, wiring diagrams, and one-lines.

Skills

• Expert problem solver with strong diagnostic skills.
• Comfortable with multimeters, relay test sets, and diagnostic applications.
• Effective communicator with customers and internal teams.
• Organized time manager who can juggle multiple priorities.
• Team collaborator committed to excellent service.

Nice to have

• Experience across both low- and medium-voltage systems.
• Exposure to PLCs, SCADA platforms, and protective relay commissioning.

Proficiency targets

• PLC troubleshooting
• 120/208/240/480 V systems
• SCADA experience
• PLC wiring

Equipment ecosystem

• Switchgear: Mitsubishi, ABB, Siemens, Schneider Electric, Eaton
• PLCs: Siemens, Schneider Electric

Location & Schedule

Regional office in Sterling, VA (DMV area). Daily/weekly trips to customer sites and internal field locations throughout the region.