Electric Compliance Assurance Specialist – O&P
City of Garland · Garland, TX · 2 mo ago
AccountingFull-time
Essential Duties and Responsibilities
- Ensure Transmission and Generation systems comply with NERC O&P standards (e.g., COM, FAC, MOD, PRC, TOP, VAR) and related ERCOT and PUCT requirements.
- Interview Operations and Engineering SMEs to translate undocumented "institutional knowledge" regarding grid reliability and maintenance into formal, audit-ready Visio process flows.
- Ability to utilize relational databases (such as SQL) to track utility asset maintenance logs, relay test records, and equipment lifecycles.
- Perform regular internal "spot-checks" of O&P evidence—such as relay testing records, vegetation management logs, and voltage stability reports—to ensure processes are followed consistently.
- Develop and deliver training programs for current and incoming technical staff on O&P GRC workflows and "documented" reliability standards.
- Lead the cleanup and migration of legacy O&P Excel data and maintenance logs into structured database environments without loss of metadata or historical context.
- Lead the preparation and "packaging" of technical evidence for NERC/ERCOT audits and self-certifications, serving as the primary point of contact for reliability evidence defense.
- Identify reliability risks within current transmission and generation workflows and author the documented procedures necessary to mitigate those risks.
- Monitor emerging NERC O&P, ERCOT and PUCT regulatory changes; assess the impact on current utility operations and update Visio workflows accordingly.
- Prepare formal reports and presentations for upper management regarding reliability compliance status, grid risks, and process architecture. May attend various events and functions.
Minimum Qualifications
- Bachelor's degree in Electrical Engineering, Power Engineering, Utility Operations, or a related technical/operational discipline.
- 3+ years in Power Systems, Utility Operations, or Regulatory Compliance. Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Preferred Qualifications
- Broad-Based Utility Experience: 2–5 years of experience in utility operations, including Power Systems Engineering, Grid Operations, Transmission/Generation maintenance, or SCADA systems.
- Knowledge, Skills & Abilities:
- Foundational knowledge of Transmission, Distribution, and Generation operations.
- General knowledge of the principles and practices of business organizations.
- Basic knowledge of NERC O&P standards and ERCOT protocols.
- Expert-level skill in Microsoft Visio to map complex engineering workflows.
- Strong proficiency in SQL (Relational integrity) and Advanced Excel to manage high volumes of reliability evidence.
- Ability to take on challenges and learn at a quick pace.
- Licenses and Certifications:
- Hold one or more of the following certifications: CISA – Certified Information Systems Auditor, PMP – Project Management Professional, NERC System Operator certification (not required, but highly preferred for technical context).
- Or any other industry security certification.
Physical Requirements / Work Environment
- The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The incumbent works in a typical office environment; relatively free from any environmental hazards or conditions.
- May be exposed to some unpleasant environmental conditions.